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ConverseNow.ai
Austin, TX, United States
Who We Are ConverseNow is the leading voice AI platform for restaurants. Our virtual ordering assistants automate drive-thru and phone orders for a growing list of the world’s leading restaurant brands. With cutting-edge technology and a passion for service, we sit at the intersection of tech, B2B SaaS and hospitality. Named to the Forbes AI 50 Lis
Job Source: ConverseNow.aiYouth Advocate Programs, Inc.
Austin, TX, United States
Status: Full-Time Salary FLSA Classification: Exempt Summary of Position: Assistant Director position is responsible to support the Program Director in the Travis County Program with hiring and training new employees, motivating, and providing supervision of staff, and communicating weekly performance to the Director. Also, responsible to perf
Job Source: Youth Advocate Programs, Inc.Wanna Play Playcare
Austin, TX, United States
Wanna Play is a play based Child Care Center offering drop-in care, preschool, camps and after school care. Our objective is to help families with young children manage their lives by offering a flexible, quality child care alternative in an environment where kids want to be. We are seeking a child care professional who is looking for a growth opp
Job Source: Wanna Play PlaycareCode Ninjas
Cedar Park, TX, United States
Who are we? Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way - by playing and building video games they love. Kids have blast and can't wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic,
Job Source: Code NinjasUNIVERSITY OF TEXAS AT AUSTIN
Austin, TX, United States
UNIVERSITY OF TEXAS AT AUSTIN Assistant Director for Aquatics Austin , Texas Apply Now Hire, train, mentor, supervise, schedule, and evaluatea part-time studentlifeguarding staff to oversee the Gregory Gym Aquatic Complex.Oversee daily operations: monitor the Gregory Gym Aquatic Complex and equipment usage, coordinate Informal Recreat
Job Source: UNIVERSITY OF TEXAS AT AUSTINPFLUGERVILLE-CITY OF
Pflugerville, TX, United States
It\'s a great time to work in Pflugerville! The City of Pflugerville is seeking its next Assistant Finance Director to join our team! The person we seek will believe in and exhibit the City\'s P.F.I.R.S.T. core values:Positive,Forward-thinking,Integrity,Resilience,Service, andTeamwork. City of Pflugerville employees enjoy three (3) weeks of paid va
Job Source: PFLUGERVILLE-CITY OFOmni Hotels
Austin
Overview Austin Hotel Downtown Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention
Job Source: Omni HotelsMiraval Austin Resort and Spa
Austin, TX, United States
Join us for this incredible opportunity to be part of our team as a ; Spa Assistant Director at Miraval Austin Resort and Spa located in Austin, TX. Full-time opportunities available ! Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by Wor
Job Source: Miraval Austin Resort and SpaAustin, TX, United States
Description
Vision:
The Assistant Director of Drive-thru is a restaurant leader who is focused on higher guest satisfaction, stronger accountability around service, more consistent guest experiences, and improved Team Member skills in Recipe for Service and 2nd Mile Service in the Drive-thru
Roles & Responsibilities:
Set team goals, share the score visually, and celebrate the wins.
Serve as a subject matter expert for hospitality and service.
Develop and implement a hospitality plan.
Identify and implement signature service offerings that go the 2nd Mile.
Model hospitality with Team Members and Guests.
Celebrate Team members' successes in delivering hospitality & excellent service.
Partner with Training and Operations Directors to ensure Team Members are trained on service requirements.
Coaches team members daily on the Recipe for Service and 2nd Mile Service.
Creates a daily focus on goals and specific hospitality behaviors.
Review service processes with Operator and Leadership Team.
Measure Restaurant CEM and Cares performance to identify areas of opportunity for continuous improvement and share with the team.
Train team members on Guest Recovery Model.
Responsible for addressing and responding to Cares comments within 24hours.
Hold quarterly Hospitality Training.
Benefits:
Health Insurance
Dental/Vision Insurance
Life Insurance
401K (4% Match)
Gym Membership
Phone Discount
Free Food
Requirements
Previous leadership experience preferred
Adaptable and dependable
Service-oriented mindset
Coachable attitude
Attention to detail
Flexible to work a changing schedule (evenings and mornings)
Available to work weekends
Associates or Bachelors Degree a plus
Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
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Assistant Director of Drive-Thru jobs in Austin, TX, United States
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