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Peachtree Hospitality Management
San Antonio, TX, United States
Thisposition is responsible forprocessing hotel close out, check-ins/outs, securing payment,verifying and adjusting billing,and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expec
Job Source: Peachtree Hospitality ManagementHRI DEVELOPMENT
San Antonio, TX, United States
WHAT WE’RE LOOKING FOR: Hilton San Antonio Hill Country seeks a tech savvy, resourceful, enthusiastic full- time Night Auditor to join its team. The Night Auditor will maintain up-to-date knowledge on all things Hilton – from hotel features and room rates, to local and area dining and cultural activities and attractions. You are our guests’ (and f
Job Source: HRI DEVELOPMENTDrury Hotels
San Antonio, TX, United States
Property Location: 8818 Jones Maltsberger Road - San Antonio, Texas 78216 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much.
Job Source: Drury HotelsLa Quinta San Antonio - Riverwalk
San Antonio, TX, United States
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin Americ
Job Source: La Quinta San Antonio - RiverwalkMarriott International Inc
San Antonio, TX, United States
Job Number 24049936 Job Category Rooms & Guest Services Operations Location Marriott San Antonio Airport, 77 NE Interstate 410 Loop, San Antonio, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Br
Job Source: Marriott International IncEstancia Del Norte
San Antonio, TX, United States
Job Type Full-time Description Job Title: Night Auditor and Driver Location: Estancia Del Norte Tapestry Collection by Hilton Hotel Shift: Overnight Availability: Open Job Description: We are seeking a Night Auditor and Driver to join our team at Estancia Del Norte Tapestry Collection by Hilton Hotel. The ideal candidate will be responsible
Job Source: Estancia Del NorteEstancia Del Norte
San Antonio
Job Description Job Description Description: Job Title: Night Auditor and Driver Location: Estancia Del Norte Tapestry Collection by Hilton Hotel Shift: Overnight Availability: Open Job Description: We are seeking a Night Auditor and Driver to join our team at Estancia Del Norte Tapestry Collection by Hilton Hotel. The ideal candidate will be
Job Source: Estancia Del NorteMCR Hotels
San Antonio, TX, United States
The Part-Time Night Auditor at the TownePlace Suites by Marriott San Antonio NW is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). ESSENTIAL FUNCTIONS : Primary responsibilities include registering guests, making reservations, prep
Job Source: MCR HotelsSan Antonio, TX, United States
The Night Auditor at the SpringHill Suites by Marriott San Antonio Downtown Riverwalk is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).
ESSENTIAL FUNCTIONS :
Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Initiate and complete the End of Day process.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work (i.e., miscellaneous revenue, telephone postings, valet laundry, server and desk agent's paperwork, etc.)
Prepare and distribute the Daily Flash Report as needed.
Transfer the master or house accounts as necessary.
Run morning reports according to MCR and Brand procedures.
Complete any reports as requested by management in a timely manner.
Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Maintain proper operation of the telephone switchboard.
Answer guest inquiries about hotel service, facilities, and hours of operation.
Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
Assist with breakfast setup in select hotels.
Respond to guest requests in a timely and professional manner.
Maintain confidentiality and security of all guests and hotel information.
Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
Be aware of all rates, packages, and special promotions.
Be familiar with all in-house groups and high demand/restricted dates.
Take all necessary information when taking room reservations and follow rate quoting scenario.
Be knowledgeable of the front desk computer system.
Log and deliver packages, mail, and messages.
Be knowledgeable of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
Accurately complete the check-in and checkout process.
Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
Restocks front desk area and supplies as required or assigned by immediate supervisor.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS: Must have a positive attitude and willingness to learn.
Demonstrate the ability to multi-task.
Demonstrate the ability to be detail oriented.
Demonstrate the ability to problem solve to effectively deal with internal and external customers.
Must have basic English verbal and written communication skills.
Must work well in stressful, high-pressure situations.
Basic math skills.
Must have the ability to obtain alcohol awareness certification as required by the State.
Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
Must be able to communicate information and ideas clearly.
Must have a desire to serve all guests.
Must meet the legal age to serve alcoholic beverages (at select properties).
PREFERRED QUALIFICATIONS: Experience in a hotel or a related field.
Brand knowledge and experience.
Our Company
MCR is the 3rd-largest hotel owner-operator in the United States.
Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020 .
MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What's in it for you? Hotel Discounts
Weekly Pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement & upward mobility
Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Other details Job Family Hotels
Pay Type Hourly
Min Hiring Rate $15.00
Max Hiring Rate $15.00
Apply Now
Night Auditor jobs in San Antonio, TX, United States
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