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The Vanguard Group
, PA, United States
Vanguard’s Personal Investor Technology division is hiring a team of senior engineers to help seamlessly upgrade legacy batch processes from Mainframe technologies to Cloud. The modernized solution usesAWS, a fully managed serverless compute service with workload-aware cluster scaling logic, maintaining event integrations and managing runtimes. Yo
Job Source: The Vanguard GroupAhead Inc.
Philadelphia, PA, United States
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and hea
Job Source: Ahead Inc.Commonwealth of Pennsylvania
, PA, United States
Looking for a chance to grow professionally? Well, look no further! The Department of Transportation is offering some incredible growth opportunities as a Management Analyst 2. This position is perfect for those who are seeking to take their career to the next level. If you've been searching for an opportunity that will challenge and reward you, th
Job Source: Commonwealth of PennsylvaniaCampus Apartments, LLC
Philadelphia, PA, United States
Overview About Campus Apartments: Campus Apartments, headquartered in Philadelphia, is a vertically-integrated real estate company that acquires, develops, and operates multiple types of on- and off-campus university-related real estate, including: undergraduate, graduate and faculty housing; retail, hotel, and academic/administrative office spac
Job Source: Campus Apartments, LLCCVS Health
, PA, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthAsk Staffing
Philadelphia, PA, United States
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job title: Case Management Analyst/ Social Worker Location: Philadelphia, PA 19192 Duration: 4 months (possible extension) Pay rate: $30-32 per hour Job Description: Duties: Candidat
Job Source: Ask StaffingPenn State University
, PA, United States
Configuration Management Analyst page is loaded Configuration Management Analyst Apply locations Penn State University Park time type Full time posted on Posted Yesterday job requisition id REQ_0000053043 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical se
Job Source: Penn State UniversityTailored Management
Philadelphia, PA, United States
Role : Case Management Analyst Company : Client Location of Assignment: Predominately remote, but may require visits to provider offices in the Philadelphia, PA area. Post-Training Schedule : 40 hours per week, Monday-Friday, 8-hour shift between 8:00 AM -5:00 PM EST Contract Length: 5 months, opportunity for extension/conversion pending perf
Job Source: Tailored ManagementPhiladelphia, PA, United States
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Batch Management Analyst is a member of the Managed Services Operations team whose primary function is to provide daily batch management/job scheduling support, database monitoring, and workflow management. This customer facing Analyst role is responsible for monitoring overnight database jobs and file transfers, ensuring all processes are occurring on time, and quickly escalating any issues or delays to the appropriate resources. This is a second-shift role (4pm-1am) as part of the 24x7 Batch Management Team.
Responsibilities In-depth knowledge of the overnight batch management process
Complete the overnight checklist daily recording all file transfer and database job activity
Run basic SQL queries to proactively monitor and record database job status
Launch batch scripts and monitor status
Send overnight progress status emails throughout the shift
Escalate and engage the proper resources for any process delays or issues
Modify batch checklists and other documentation as required
Identify gaps in process and procedure and suggest improvement opportunities
Represent AHEAD in a professional manner in all forms of communication with the customer
Ensure that daily issues of a complex scope receive the urgency and escalation necessary to support the overall business and customer support objectives
Other tasks maybe required as associated to this role
Qualifications 2-3 years of batch management/job scheduling experience within an Operations environment required
ITIL v4 Foundation certification, preferred
Strong knowledge of ticketing system software with awareness of ITIL process, ServiceNow experience preferred
Security compliance experience (PCI, ISO 27001 or SOX), helpful
Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Hands-on work experience with the following:
Job Scheduling or batch management processing system experience using such tools as MoveIT, ControlM etc, required
Remote desktop connectivity (RDP)
Internet browsers (Edge, Chrome, Firefox)
VPN and remote dial-in users
Multi-factor authentication, soft tokens
Demonstrated commitment to continuous learning and individual personal development
Excellent multi-tasking abilities
Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical people
Respect and safeguard confidential information as required
Affinity for and successful experience with small to medium size business environments
Ability to adapt and thrive in a constantly changing work environment
Must be able to balance tasks back-to-back against specific timeframes
Great organizational skills
Certifications One of the following certifications is preferred:
CCENT
CompTIA A+ / CompTIA Network+
Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. We understand that you have a life outside of work. That's why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!
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Batch Management Analyst jobs in Philadelphia, PA, United States
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