Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Ritter Communications

    Customer Care Representative

    Millington, TN, United States

    • Ending Soon

    Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The company has grown steadily over the y

    Job Source: Ritter Communications
  • RITTER COMMUNICATIONS HOLDINGS, LLC

    Customer Care Representative

    Millington

    Job Description Job Description Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The com

    Job Source: RITTER COMMUNICATIONS HOLDINGS, LLC
  • David's Bridal

    Customer Service Representative

    Memphis, TN, United States

    • Ending Soon

    BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams an

    Job Source: David's Bridal
  • Family Dollar

    CUSTOMER SERVICE REPRESENTATIVE

    Memphis, TN, United States

    Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo

    Job Source: Family Dollar
  • Cordova Collision Repair

    Customer Service Representative

    Cordova

    Job Description Job Description POSITION DESCRIPTION Title: Customer Service Representative SUMMARY: The Customer Service Representative is primarily responsible for providing excellent service to the customer in a timely fashion. There is also a responsibility to answer each call efficiently and in a friendly, professional manner to ensure hig

    Job Source: Cordova Collision Repair
  • U-Haul

    Customer Service Representative

    Memphis, TN, United States

    Location: 137 W Illinois Ave, Memphis, Tennessee 38106 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul compan

    Job Source: U-Haul
  • Family Dollar

    CUSTOMER SERVICE REPRESENTATIVE

    West Memphis, AR, United States

    Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo

    Job Source: Family Dollar
  • Staff My Agency

    Customer Service Representative

    Bartlett, TN, United States

    • Ending Soon

    Mark Hardin - State Farm Agency, located in Bartlett, TN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is preferred but not required as we will train the right person with the right skill set. This is a Customer Service position for a well-established State Far

    Job Source: Staff My Agency

Customer Care Representative

Memphis, TN, United States

As a Customer Service & Sales Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

This position includes a rewarding compensation and benefits package :

an hour as your base pay (equals annually for full time employees)

Overtime hours are compensated at 1.5 times your hourly rate

Includes full range of medical, dental, vision, 401K benefits offerings

Uncapped monthly sales incentives with an average monthly range of

Expected total average earnings: (first year)

Potential for top sellers to make over $100K annually

Responsibilities

Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.

Welcome each customer with a smile.

Proudly represent Hertz with your professional appearance, language and behavior.

Focus on providing a clean and safe vehicle, to every customer, every time.

Take ownership of each customer’s service experience by immediately owning and resolving issues.

Be proud of our brand and the role you play in our success.

Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.

Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.

Build brand loyalty.

Utilize company approved sales and service techniques when determining customer wants and needs.

Offer optional products to meet customer wants and needs.

Prepare all rental and return documents accurately and completely.

Qualify each customer using our company rental requirement guidelines.

Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

Ensure that the return date and time on the rental agreement is accurate.

Review all charges at the time of vehicle return.

Prepare the Rental Agreement Folder with all required information.

Answer the phones to assist customers in a friendly, helpful and prompt manner.

Assist customers by effectively resolving all customer service issues.

Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills

Passion for customer service and attention to detail - Goes the extra mile

Self-motivated to achieve and exceed targeted goals

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.

Proficiency in English

Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply

Work in a fast-paced environment with a variety of tasks.

Excellent organizational and time management skills

Demonstrate professionalism and interpersonal skills

Proven experience of working well within a team

100% customer focus, with proven experience within a customer facing environment

Additional Requirements

Work flexible shifts including weekends and holidays; and work overtime as required

Work outdoors during all weather conditions

Stand for long periods of time

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

Apply

Create Email Alert

Create Email Alert

Customer Care Representative jobs in Memphis, TN, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.