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Peachtree Hospitality Management
Hillsboro, OR, United States
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and
Job Source: Peachtree Hospitality ManagementResolute Road Hospitality
Sherwood, OR, United States
Job Type Full-time Description The Hampton Inn & Suites located in Sherwood, Oregon is looking to add to our hospitality family! We're in the heart of Oregon wine country and the Tualatin River National Wildlife Refuge is just two miles from our door. Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMA
Job Source: Resolute Road HospitalityStaypineapple
Portland
Job Description Job Description To quick apply to this position, text SP3755 to (425) 961-9911 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team memb
Job Source: StaypineappleSTAYPINEAPPLE
Portland, OR, United States
To quick apply to this position, text SP3755 to (425) 961-9911 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference
Job Source: STAYPINEAPPLEPyramid Global Hospitality
Portland, OR, United States
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee de
Job Source: Pyramid Global HospitalitySonesta International Hotels
Portland, OR, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsCrescent Services
Portland, OR, United States
Hotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for “Advance”, Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative expression all find home. Located inside of Portland’s Broadway Tower building, the 180 room lifestyle hotel featu
Job Source: Crescent ServicesMarriott
Portland, OR, United States
Additional Information Competitive compensation, Commuter Benefits, 401K match, free health insurance, vision, dental available. Job Number 23205428 Job Category Rooms & Guest Services Operations Location Portland Marriott Downtown Waterfront, 1401 SW Naito Parkway, Portland, Oregon, United States Schedule Full-Time Located Remotely? N Reloca
Job Source: MarriottHillsboro, OR, United States
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Potential Career Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Position Requirements
Immediately greet guest and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish method of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Experience
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
HHM Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standingfor extended periods, walking, pushing, lifting up to 25pounds, bending andreaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
TO see other opportunities at this location, click here.
Guest Service Agent jobs in Hillsboro, OR, United States
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