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Automotive Parts Advisor

Columbus, OH, United States

Automotive Parts Advisor

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

Medical, Dental & Vision

Flexible Spending Accounts

Short & Long Term Disability

Life Insurance

401K Plan + Company Match

Vacation Pay

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

Oversee the parts sales process from start to finish

Communicate with customer on parts status

Communicate with staff and customers in a friendly and professional manner.

Be able to read and understand the parts catalog when looking up parts.

Answers phone calls, providing price quotes and other information

Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

Provides high level service to internal and external customers.

Pulls and fills orders from stock

Maintain a weekly bin checks to ensure accuracy of stock.

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

Make sure all internal requests for parts are billed on service repair order.

Receives payment from retail customers or obtains credit authorization.

Set up orders for daily shipment, delivery, or pick-up

Qualifications

Have a High School Diploma or equivalent

Have experience with auto parts sales (preferred)

Are able to work in a fast-paced work environment

Have strong organizational and time management skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

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