Principal Product Manager - Government Marketplaces
Sunnyvale, CA, United States
Role Overview:
Location: Onsite Sunnyvale CA, or McLean, VA
We are seeking a Principal Product Manager who will own the consumer experience for ID.me Government Marketplaces on website, browser extension and more. We are a mission driven team focused on helping people get easy access to Government services, especially in challenging life events such as losing a job, disaster relief, filing taxes, etc. If you are looking to lead a 0 to 1 mission driven consumer marketplace, this is the place for you.
Responsibilities
Independently drive product strategy, roadmap and execution
Empathize with users and understand their needs
Break down problems using first principles thinking
Develop ID.me Marketplaces product vision and strategy
Define Key Performance Indicators (KPI) for your product
Write high quality, detailed requirements documents
Work with content writer to curate the Marketplace content elements
Prioritize features using data and insights
Develop program plans that incorporate interdependencies between functional areas
Conduct market research for expansion into new markets and vertical segments
Collaborate with cross-functional leaders to ensure the commercial success of ID.me’s products
Operate a high-performance organization.
Hold high standards, continually synthesize the situation, and anticipate risks.
Ideal Qualifications
10+ years of consumer product management experience
5+ years of marketplace/ecommerce experience
Proven track record of launching and scaling “zero to one” products as well as driving innovation and growth for mature products
Ability to drive clarity where there is ambiguity
Strength in applying processes in a fast-paced environment while maintaining room for flexibility and quick iterations
Thought leader with successful track record of communicating effectively with senior leadership
Undergraduate degree in business, economics, engineering, computer science, or similar discipline
Strong oral and written communication skills
MBA preferred but not required
The ideal candidate will thrive in the following culture:
Obsession for building quality products
Fast-paced environment with changing priorities and shifting gears
Must be a team player with a strong, self-managing work ethic
Must be a self-starter with a passion for technology, learning and continuous improvement
At ID.me, we believe that an in-office culture fosters professional growth and development, mentorship, collaboration, and accelerated innovation. This position will be in-office based at one of our locations in either McLean, VA or Sunnyvale, CA. Working in an office together allows our culture to thrive and our team members to establish real connections with their coworkers and the opportunity for lifelong friendships. Our work is critical to protecting online identity and we’re confident that working together is how we’ll change the world.
Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.
Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me . We are like Special Forces. We take on the most difficult challenges with amazing teammates.
ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me 's values in your actions. *Act like an owner.
ID.me Career Site & Culture Deck: https://www.id.me/careers #LI-J
At ID.me, we believe that an in-office culture fosters professional growth and development, mentorship, collaboration, and accelerated innovation. This position will be in-office based at one of our locations in either McLean, VA or Sunnyvale, CA. Working in an office together allows our culture to thrive and our team members to establish real connections with their coworkers and the opportunity for lifelong friendships. Our work is critical to protecting online identity and we’re confident that working together is how we’ll change the world
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