Technology Support Specialist I - Information Technology
Temple, TX, United States
Ready to Start Your Career with the City of Temple?
Summary
Supports and maintains system and user accounts, including rights, security and system groups; provides support of database and applications for users; provides technical design and work in cross-functional teams to deliver projects and service.
Essential Duties and Responsibilities
Implements, maintains, configures, and troubleshoots wireless networks and devices
Oversees advanced Windows implementation, configuration, troubleshooting and management of computing devices
Configures, maintains, and troubleshoots network issues
Uses management tools such as the System Center suite of products for client administration of Windows Systems
Assists with Voice over IP (VOIP) setup, configuration, and troubleshooting
Supports hardware and software issues for the general government and public safety applications on City devices
Maintains working knowledge of database applications to assist in troubleshooting and setting up software on user computers
Assists in the development and execution of Enterprise system projects
Assists with installation, configuration, and maintenance of the network
Manages computing devices for security, ensures security standards are adopted
Oversees inventory and property management
Follows city financial policies, procedures, and safety guidelines
Performs other duties as assigned
Minimum Qualifications Combination of education and experience equivalent to an Associate's Degree in Computer Information Systems or related field
One year of experience in advanced technology support
Certificates, Licenses, and Registrations Valid driver's license
Thank you for your interest in the position. Please note only those selected for an interview will be contacted.
Other details Job Family General Regular
Pay Type Hourly
Min Hiring Rate $22.61
Max Hiring Rate $22.91
Apply Now