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Booz Allen Hamilton
McLean, VA, United States
Job Number: R0197488 Communications Specialist, Lead The Opportunity: Own and drive key communication efforts in support of priority initiatives, focusing on our company's Mergers & Acquisitions ( M & A ) and Industry Analyst Relations portfolios. Position the company's activity as a strategic accelerator to complement the firm's organic grow
Job Source: Booz Allen HamiltonAssociated Press
Washington, DC, United States
The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every
Job Source: Associated PressJpidev
Washington, DC, United States
1 week ago Be among the first 25 applicants JPI is hiring a Communications Lead who possesses equally- developed skills and proven success in business operations, organizational change management, and stakeholder engagement consulting to work within one of our federal clients. At JPI, we strive to empower our people and excel for our clients. We
Job Source: JpidevCayuse Holdings
Washington, DC, United States
**Overview** Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider. Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, business process outsourcing
Job Source: Cayuse HoldingsHumentum
Washington, DC, United States
FLA seeks a Communications Specialist to develop FLA publications; draft original content; provide editorial support to staff across the organization; collaborate on strategies to promote FLA’s research, policy, and program activities; and support FLA’s media relations efforts. This position reports to the Senior Director, Communications. This is a
Job Source: HumentumOVHcloud
Reston, VA, United States
OVHcloud Communications Specialist Reston , Virginia Apply Now The Customer Communication Specialist is responsible for creating a standardized method of communicating important customer events internally and externally. This position focuses on ensuring our customers are informed about specific topics with relevant details at the app
Job Source: OVHcloudM2 Strategy Inc
McLean, VA, United States
M2 Strategy Inc Communications Specialist McLean , Virginia Apply Now M2 Strategy is nationally and locally recognized as a Best Workplace with a key focus on employee engagement. The Firm is a technology and strategy consulting firm whose motto, Think Differently , is integrated with all components of our solutions and operations. We
Job Source: M2 Strategy IncTalkishco
Washington
Job Description Job Description We are looking for an experienced Communications Specialist to join our team at Talkishco in Washington D.C. As a Communications Specialist, you will be responsible for managing the company's internal and external communications strategies. You will utilize your creativity to manage our website, content development
Job Source: TalkishcoWashington, DC, United States
This position is in the Department of Aging and Community Living (DACL), Medical Enrollment Unit (MEU), Aging Disability Resource Center (ADRC). The mission of DACL is to advocate, plan, implement, and monitor programs in health, education, and social services which promote longevity, independence, dignity, and choice for the city’s older adults (ages 60 years or older), people living with disabilities (ages 18-59 years), and caregivers.
This position is responsible for investigating inquiries, complaints, and/or issues concerning customer and communication services to support DACL, working closely with the Department of Health Care Finance (DHCF) staff to assist clients in accessing Medicaid-funded services, and ensuring that service delivery includes a person-centered focus.
Duties and Responsibilities
Works in close collaboration with the supervisor to assist in the administration of the MEU.
Provides technical, analytical, and other supportive services on complex MEU operations including, but not limited to, troubleshooting enrollment issues, improving quality assurance, investigating very difficult, unusual, and/or otherwise complex questions, complaints, and/or issues concerning customer and communication services pertinent to MEU operations. Works in close collaboration with agency program administrations to evaluate the efficiency and effectiveness of program operational activities. Coordinates on Nursing Facility referrals with the DACL’s Community Transition Team to assist with clients’ transition to independent living. Conducts assessments that require pre-visit planning and home visits.
Oversees 1915(i) State Plan enrollment for the ADRC, and ensures customers are provided with information and assistance with plan enrollment. Liaisons with the Department of Human Services (DHS) and Department of Healthcare Finance (DHCF)
regarding all Elderly and Persons with Disabilities (EPD) Waiver enrollment matters. Assists clients, family members, and caregivers in resolving issues and problems, and makes appropriate referrals to both Medicaid and non-Medicaid home and community-based services and supports including the EPD Waiver and Adult Day Health services. Works with DACL's External Affairs Team and DHCF to regularly update Medicaid-related educational and advertising materials. Assists with drafting and implementing a plan to transition enrollees into Adult Day Health using person-centered planning under the current 1915(i) State Plan.
Qualifications and Education
Applicants must possess at least one (1) year of specialized experience equivalent to the next lower grade in the normal line of progression. Specialized experience is experience that has equipped the applicant with the knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position and include work directly related to Medicaid enrollment, including the Elderly and Persons with Disabilities (EPD) Waiver process and/or other Medicaid services.
Licenses and Certifications
None
Work Conditions/Environment
The work is generally performed in both an office setting (shared space) and community setting (community-based organizations and home visits). Meetings in other community settings are determined according to geographic assignments and D.C. residents' person-centered preferences.
Other Significant Facts
Tour of Duty: Monday – Friday 8:15 a.m. to 4:15 p.m.
Pay Plan, Series and Grade, CS-0301-12
Promotion Potential: No Known Promotion Potential
Collective Bargaining Unit (Non-Union) : This position is not in the collective bargaining unit.
Position Designation: The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive.
Essential Designation: This position has been designated as Emergency.
EEO Statement : The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
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Lead Customer Service Communications Specialist jobs in Washington, DC, United States
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