Data Analyst

, IN, United States

Job Summary

Acas is at an exciting time as we change our structure, ways of working and culture to be fit for the future.

This role is suited to an individual with an analytical mind who is interested in statistics and interrogating data sources to carry out analysis and then communicating their findings to colleagues across the business to improve policies, practices, and processes.

The jobholder will support the team to provide information, analytical findings, and recommendations to managers in a range of service areas regarding operational performance and processes, to assist with operational planning and overall performance improvement. They will work together with members of the existing team to cover all the duties required of the role.

If you’re excited about this opportunity, we would love to hear from you!

Job Description

Prepare reports and interpret these for colleagues to inform management across a range of service areas regarding service performance and any scope for improvement.

Lead on regular reporting tasks on behalf of the team in line with deadlines provided, including collating the statistics and presenting the information in the desired format.

Support the team in designing, running, and updating reports and work with colleagues to create analytical pipelines using statistical analysis tools, including SQL, MS Power BI, MS Excel, R, and other relevant packages.

Work with colleagues to share insights, techniques, and good practice. Promote the team and support a climate of continuous improvement across services, including Helpline, Dispute Resolution, and Advice and Business Solutions.

Support the team to identify trends, areas requiring further investigation, and opportunities for improvement including the preparation of different/new reports which provide better/further insight.

Work to utilise management information in the most beneficial way for Acas to inform senior management about performance and effectiveness of Acas’s operational activities.

Provide corporate support to the team and Analysis Function including collating returns, ensuring deadlines are met, arranging meetings with colleagues in different teams as the need arises, among other tasks.

Who We Are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.

Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Person specification

Experience

Essential criteria:

Awareness of data query, manipulation, and analysis techniques, with knowledge of relevant software packages and tooling to analyse data (such as SQL, R, MS Power BI, MS Excel, and MS Dynamics case management system).

High degree of skill in using programmes contained within Office 365.

Strong organisational and time management skills.

Good oral and written communication skills. The successful applicant will need to work closely with operational colleagues who do not have an analytical background and the ability to listen to and understand their needs and to communicate analytical findings and methods to a non-specialist audience will be critical to ensure organisational improvements are made from the data analysis.

Technical

Essential Criteria:

We'll assess you against these technical skills during the selection process that are outline in the data analyst role profile. Please note you are expected to have an awareness level of these skills . (Role profile: data analyst – Government Analysis Function (civilservice.gov.uk)):

Data Analysis

Data Visualisation

Communicating Insight

Benefits

Alongside your salary of £27,000, Advisory, Conciliation and Arbitration Service contributes £7,317 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We’re Big Believers In Rewarding People For The Amazing Work They Do, Take a Look At Some Of The Fantastic Benefits We Offer:

Learning and Development;

Health and wellbeing;

Pension scheme;

Cycle to work scheme;

Childcare schemes;

Interest free season ticket loans;

Volunteering opportunities.

Could you ask for any more?

You’ll have access to a Lifestyle website, where you’ll be able to grab savings over a wide range of products from holidays to your weekly shop.

To find out more please check out - Working for Acas

Things you need to know

Selection process details

How To Apply

Please click on the 'Apply now' button.

Please submit an an evidence-based statement of suitability reflecting the essential Experience and Technical requirements as outlined in the JD.

Your statement of suitability should be no longer than 1250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.

If a large number of applications is received, the lead Technical criteria 'communicating insights’ will be assessed during sift.

Initial shortlisting will be based on these.

Interview Details

If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place week commencing 11 December and week commencing 18 December 2023. The interview will be a Technical and Experience interview.

A reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months if a similar position becomes available.

If a Person With Disabilities Is Put At a Disadvantage Compared To a Non-disabled Person, We Have a Duty To Make Reasonable Changes To Our Processes. If You Need a Change To Be Made So That You Can Make Your Application, You Should:

Contact Acas HR Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

Name : HR Recruitment Team

Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on [email protected] in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

#J-18808-Ljbffr