Senior Lead Digital Product Manager

San Francisco, CA, United States

Wells Fargo Technology

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers’ financial needs and help them succeed financially. The Wells Fargo Technology (“Technology”) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day – both in the United States and across the globe – than any other division in our company.

The Technology team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. The Technology team also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, the Technology team draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, the Technology team manages worldwide technology for more than 8,700 branches and 12,500 ATMs.

Group Description

The office of the CTO has been tasked with the technology transformation of the firm. This includes leading and managing the cloud, Agile implementation, engineering, architecture, and all the tools, products, and training that will enable team members to achieve our transformation.

Position Overview

Organizations are increasingly shifting from traditional infrastructure towards containerization and Cloud-based deployments.

This position will be responsible for overseeing the transition from a traditional to contemporary infrastructure, enabling the best of breed containerization and hybrid-cloud approaches, using as a core driver for the firm.

The goal for this leader is to empower contemporary development, via Everything-as-Code, by building customer-driven, secure, sustainable, and extensible, Cloud capabilities and products to foster a product-orientated culture.

This role will work with the Azure Product Manager to build enablement products and work across teams to ensure the CTO organization delivers the product suite that empowers all developers across the firm.

Position Responsibilities and Expected Outcomes

This leader will be responsible for the following:

Leverage deep domain expertise in Analytics, AI/ML, DevSecOps, Risk and controls, Agile, and full technology stack to design and build a portfolio of fit-for-purpose products

Create and communicate an integrated roadmap of requirement products with dependency mapping

Define SLAs, standards, metrics, product offering, processes, and evaluation criteria for all requirement products

Define and manage product budget/P&L

Build cross-functional product team for delivery of agile backlog

Prioritize features for products based on customer requirements

Partner closely with lines of business to understand and translate capability requirements into product features

Create a product support model that is integrated with internal support constructs

Partner with Enterprise Architecture to define product architecture

Define an intake process for new product requests, feature requests, and updates

Hold weekly product reviews to dive deep on product performance and explore ways for continuous improvement

Define and deliver requirements strategy & execution

Ensure a consistent approach for all requirements products and partner with Line of Business Engagement leads to help application teams migrate applications to cloud

Required Qualifications

7+ years of technology development and strategy experience

7+ years of management experience in technology

5+ years of experience in Product Management or equivalent work experience.

5+ years of experience in Cloud implementations with one or more of the following platforms – Google, Azure, AWS, Cloud Foundry, Kubernetes

5+ years of experience with Jira management, software development life cycle and agile development methodologies.

Desired Qualifications

Knowledge of cloud native architecture, cloud tooling, DevOps and latest trends and practices

Certification in Google Cloud, Azure Cloud or AWS

Experience managing all technology development efforts of a major line of business

Ability to effectively partner and influence at the senior executive level

Significant experience leading complex technology initiatives in a large and dynamic segment of a financial services organization

Demonstrated vendor negotiation and partnership skills along with experience working with technology offshore vendor relationships

7+ years of executive leadership experience managing a complex technology organization of large scale, including senior managers, managers, individual contributors and vendor resources across multiple global locations

Demonstrated prior experiences in effective engagement with senior executives and external regulators

Ability to effectively drive and lead change in an organization with Wells Fargo’s size, scale and complexity

Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction

Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and technology strategies

Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen

Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results-oriented leadership style

Demonstrated ability to consult with key business partners and translate complex, technical concepts so that they are clearly understood along with the ability to effectively partner and influence at the senior executive level

Demonstrated ability to communicate and partner effectively with regulators

Demonstrated experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions

Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives

Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership

Strong commitment to diversity and inclusion

Pay Range

$120,400.00 - $287,600.00 Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

401(k) Plan

Paid Time Off

Parental Leave

Critical Caregiving Leave

Discounts and Savings

Health Benefits

Commuter Benefits

Tuition Reimbursement

Scholarships for dependent children

Adoption Reimbursement

Posting End Date:

15 Mar 2024 * Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.