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Oldcastle
Atlanta, GA, United States
Press Tab to Move to Skip to Content Link CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canad
Job Source: OldcastleWaystar
Atlanta, GA, United States
ABOUT THIS POSITION As part of our award winning Client Success Department, the Technical Analyst is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for outstanding, brilliant, and driven people to help guide our clients to become more efficient and suc
Job Source: WaystarCRH
Atlanta, GA, United States
Job ID: 490780 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces. Position Ov
Job Source: CRHWaystar
Atlanta, GA, United States
ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful –
Job Source: WaystarTEKsystems
Atlanta, GA, United States
Top Skills' Details To begin with this will be 4 days onsite 1.) 2+ Years experience with supporting C-level, AVP & VP level at an Enterprise Organization. Candidates must be able to articulate and provide references that clearly validate they have experience to providing technical support to this level of the organization. They have roughly 100+
Job Source: TEKsystemsCRH
Atlanta, GA, United States
Job ID: 492007 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces. Position Ov
Job Source: CRHSage City
Atlanta, GA, United States
Sage Vacancy Sr Technical Support Analyst #sagecareers Sage Vacancy Sr Technical Support Analyst #sagecareers sage careers Applicant Portal Job Details: Sr Technical Support Analyst Full details of the job. Job Title Sr Technical Support Analyst Job Description Sage Intacct is looking for enthusiastic, positive-minde
Job Source: Sage CityXerox
Atlanta, GA, United States
Software Technical Support Analyst General Information Press space or enter keys to toggle section visibility Country United States Department Technical Customer Services Date Wednesday, May 1, 2024 Working time Full-time Ref# 20032956 Job Level Individual Contributor Job Type Experienced Job Field Technical Customer Services Sen
Job Source: Xeroxatlanta, ga
Location: Johns Creek
Our client is a leading organization in need of experienced Desktop Technical Support Consultants for a long-term contract position. We are seeking highly skilled professionals who can provide exceptional on-site end-user computing support. As a Desktop Technical Support Consultant, you will have the opportunity to investigate, troubleshoot, and resolve hardware, software, network, and instructional technology incidents.
Responsibilities:
Provide comprehensive technical assistance:
Troubleshoot IT technology in classrooms, media centers, administrative facilities, and support offices.
Resolve hardware, software, network, and instructional technology incidents promptly and effectively.
Ensure minimal disruption to end-users by providing timely support.
Manage service requests:
Utilize the ticketing system to efficiently handle service requests.
Adhere to Service Level Agreements (SLAs), including response time and resolution time.
Communicate bi-directionally to keep all stakeholders informed about the status of IT incidents and planned IT initiatives.
Assist with network maintenance and repairs:
Collaborate with service desk personnel to maintain a smooth-running network.
Respond to on-site network-related repair requests promptly and professionally.
Document LAN wiring diagram, including wiring closet identification, configuration, and drop identification.
Device and workstation setup:
Set up new devices, workstations, and print stations, ensuring optimal functionality.
Assign default printers and configure necessary settings.
Inventory management and record-keeping:
Maintain a comprehensive data catalogue of hardware inventory.
Perform record-keeping functions related to hardware locations, assignments, quantities, types, and required repairs.
Manage start-up and end-of-year processes efficiently.
Required Skills:
Minimum of 5 years of experience providing end-user support in an enterprise-level organization, administering a Windows or Mac computing environment, or working with WAN/LAN environments.
Microsoft Certification (MCP or MCSE) or any desktop support certifications are highly desirable.
Strong understanding of technology hardware, including desktop computers, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, and digital cameras.
Proficiency in one or more operating systems, such as Microsoft, Mac, or Linux.
Familiarity with IT support tools, such as Active Directory, Remedy, or LANdesk.
Working knowledge of PC/LAN application software, including word processing (MS Word), spreadsheets (MS Excel), email (MS Outlook), and internet browsers (Internet Explorer, Chrome, Safari).
Additional Information:
Reliable transportation is required to travel to different locations within Metro Atlanta. Mileage reimbursement is available.
Technical Support Analyst jobs in atlanta, ga
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