ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Community Choice Financial Family of Brands
Portland, OR, United States
Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advoca
Job Source: Community Choice Financial Family of BrandsPublishers Circulation Fulfillment
Milwaukie, OR, United States
Customer Advocate Job Details Level Entry Job Location 0353 - Portland 1 - Milwaukie, OR Position Type Part-Time Travel Percentage None Job Shift Morning Job Category Admin - Clerical Description Customer Advocate Job Summary The Customer Advocate serves as PCF’s primary point of contact for clients to ensure timely, professional an
Job Source: Publishers Circulation FulfillmentGraphic Packaging International
Portland, OR, United States
If you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manu
Job Source: Graphic Packaging InternationalCarvana
Vancouver, WA, United States
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the loca
Job Source: CarvanaCarvana
Beaverton, OR, United States
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the loca
Job Source: CarvanaCarvana
Wood Village, OR, United States
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the loca
Job Source: CarvanaCarvana
Portland, OR, United States
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the loca
Job Source: CarvanaWillamette Dental Group
Beaverton, OR, United States
Starting wage from $20 to $24 per hour, depending on experience. "Offering up to $9,000 in hiring incentives for 3 year commitment! Care Advocates - $9,000 $750 upfront $750 at the end of year 1 $7,500 at the end of year 3 Offering a generous new hire total compensation package which includes, but is not limited to: Paid time off, holiday pay
Job Source: Willamette Dental GroupPortland, OR, United States
Customer Advocate
Job Details
Level
Entry
Job Location
0353 - Portland 1 - Milwaukie, OR
Position Type
Part-Time
Travel Percentage
None
Job Shift
Morning
Job Category
Admin - Clerical
Description
Customer Advocate Job Summary
The Customer Advocate serves as PCF’s primary point of contact for clients to ensure timely, professional and satisfactory service.This position will be temporary for an assignment lasting approximately 13 weeks.
Essential Functions & Responsibilities
Serves as liaison between clients with respect to service issues.
Serves as a conduit between the subscribers to communicate service issues.
Effectively communicates escalated or unresolved subscriber or client issues to leadership in a timely manner.
Provides timely feedback to PCF management team regarding service issues or customer concerns.
Conducts all interactions in a positive and professional way.
Takes initiative to effectuate service issue resolution.
Receives and enters data into various systems.
Accurately completes administrative duties such as call logs and various reports.
Meets deadlines and reporting expectations.
Other duties as assigned.
Qualifications
Essential Qualifications
Competencies
Action Oriented
Customer Focus
Functional / Technical Skills
Composure
Integrity and Trust
Listening
Knowledge, Skills & Abilities
Technical and Functional
Excellent verbal and written communication skills
Understanding of PCF’s client and Delivery Service Provider relationships
Ability to navigate various IS applications
Basic knowledge of Microsoft Office applications
Ability to operate basic office equipment
Required Physical Abilities
Ability to be both stationary for extended periods of time as well as sit, stand and move about a warehouse-like facility
Ability to enter data for various IS applications
Working Environment
Flexible schedule to include weekends
Maintains a clean and organized work environment
Experience, Education and Certifications Required
Experience Required
Customer service experience preferred
WORK FOR PCF. START SOMETHING BIG.
Customer Advocate jobs in Portland, OR, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.