Ulta USA Careers – General Manager
Holyoke, MA, United States
Job Description:
As an Ulta Beauty General Manager, you will ensure operational excellence and superior guest experiences by leading a team of 4-5 retail and salon/services managers within your assigned store. This is your opportunity to steer top-level productivity, while modeling the passion and commitment to all things beauty Ulta Beauty is known for. Through performance, people, and processes, you will not only generate deeper levels of passion in—and opportunities for—your direct reports and associates, but enhance the reputation of your store in your local market, making Ulta Beauty the “go to” for Beauty Enthusiasts who want simple, enjoyable and discovery-rich buying experiences.
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Job Responsibilities:
Championing and modeling the Ulta Beauty mission, vision and values
Meeting/exceeding sales, profitability and operational goals
Promotng the Ulta Beauty loyalty and guest service programs
Training, coaching and developing direct reports
Modeling a culture of open, honest communication by sharing relevant enterprise strategies and corporate messaging
Ensuring adherence to all Ulta Beauty policies, procedures and standards, including merchandising and visual updates
Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention
Forecasting/adjusting payroll and scheduling associates to maximize productivity and workload
Enhancing the Ulta Beauty brand through “wow” guest experiences, associate engagement, building a high-performance environment that inspires and encourages true teamwork
Reviewing/interpreting financial and operational reporting, including store visit and audit results
Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources
Attracting, hiring and retaining a diverse team of top talent
Supporting continuous improvement by implementing company programs and influencing adoption
Job Requirements:
Demonstrated success in interpreting reporting data, managing payroll budgets and controlling expenses
Adaptability to flex to changing priorities and expectations
The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays
The ability to travel to attend business meetings and conference
A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives
Proficiency with MS Office and Apple devices
Strong collaboration, organizational and prioritization skills
A Bachelor’s degree is preferred, but not required
Job Details:
Company: Ulta Beauty
Vacancy Type: Full Time
Job Location: Holyoke, Massachusetts, US
Application Deadline: N/A
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