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Arthur J. Gallagher & Co.
Chicago, IL, United States
** Associate Client Service Manager** **** New Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, ser
Job Source: Arthur J. Gallagher & Co.Ascendo
Chicago, IL, United States
Seeking a Client Service Associate with experience working with high net worth clients and custodians. Responsibilities Oanize and prepare materials for regular client meetings that occur 2-4 times per year Attend and participate in all Chicago area (and possibly out of town) client meetings and prepare the follow-up letter and action lists assoc
Job Source: AscendoKovitz
Chicago, IL, United States
POSITION OVERVIEW Our Client Service Associates (CSA) is a critical part of the Wealth Management Team, providing a broad range of technical and client management support to firm Senior Advisors, Advisors, and Kovitz clients. This role acts as a liaison between our clients, Advisors, custodians, and Operations Team. Our CSA Team manages all aspects
Job Source: KovitzBCI - Brokerage Consultants Inc
Chicago, IL, United States
Client Service Associate | Chicago, IL Chicago RIA seeks highly organized Client Service Associate to support document preparation, new account opening, CRM management, deposits, transaction processing, expense/travel arrangements, and various administrative support/data entry as necessary. Will be responsible for learning internal operational sy
Job Source: BCI - Brokerage Consultants IncMariner Wealth Advisors
Oak Brook, IL, United States
Overview If you are looking to build your career with a firm that puts the client first, then Mariner is the right firm for you. We actively nurture the next generation of professionals, give back to the community and focus on building a diverse culture where everyone genuinely loves where they work and has the support needed to meet their career
Job Source: Mariner Wealth AdvisorsBeacon Hill Staffing Group
Lincolnwood, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11842787 Our client is renowned as Chicago\'s highest-end dry cleaning establishment, catering to the city\'s elite households and discerning brides. They are known for delivering impeccable service, meticulous a
Job Source: Beacon Hill Staffing GroupJPMorgan Chase Bank, N.A.
Chicago, IL, United States
Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services. As a Client Service Associate in the Commercial Bank, you will resolve client requests while working in partnership
Job Source: JPMorgan Chase Bank, N.A.Morgan Stanley
Chicago, IL, United States
POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding o
Job Source: Morgan StanleyChicago, IL, United States
** RELO Direct**
** Associate Client Service Manager**
Chicago, IL 60601
***RELO Direct, Inc.** is LeadingRE's full-service relocation management company, offering a wide range of mobility management services to support clients with employees on the move - anywhere around the world. With industry experience dating back to 1992, RELO Direct has the systems, processes, and procedures in place not only to guarantee high employee satisfaction, but also to effectively contain costs.*
***Reports To:** Team Lead, Client Services*
***Location:** Chicago, IL*
The most successful Associate Client Service Managers (ACSM) contribute to organizational excellence through exceptional delivery of relocation services to our clients relocating employees. The ACSM is responsible for ensuring the relocation services are administered in adherence to policy and company processes and procedures. The ACSM handles a caseload comprised of basic to moderately complex relocation programs and services. The ability to manage timelines, communicate effectively, prioritize, and maintain an attention to detail are essential to a successful ACSM. Demonstrating initiative by asking probing questions, challenging the status quo, and applying analytical thinking to find resourceful solutions are crucial. The greatest quality a successful ACSM possesses is striving to exceed their previous-best performance by exhibiting a commitment to continuous learning and development.
**Organization:**
With oversight, the ACSM will develop and utilize the skills needed to coordinate relocation services and counsel transferees on increasingly complex policy benefits. The ACSM will demonstrate mastery of the competencies of the Client Service Specialist role, and develop an ability to make timely, fact-based decisions, considering the goals, constraints and risks associated with the administration of client policies. The ACSM will work with the Team Lead and Client Service Managers to grow in skill level related to delivery of all types of home sale and international benefits. The ACSM works collaboratively with internal and external stakeholders to ensure relocation services meet or exceed client expectation, fostering a mutually respected and trusted business relationship with each client. The ACSM also proficiently responds to calls and emails from clients by demonstrating a strong understanding of the relocation process and needs.
**Performance Objectives:**
- Proactively coordinate associated tasks in the execution of authorized services, including; policy counseling, expense management services, destination services, household goods shipping, home sale services, and/or international assignment services
- With guidance from the primary CSM and/or Team Lead, deliver consultative solutions that achieve all service and cost objectives
- Demonstrate a results-focus and initiative by achieving key performance metrics
- Use first-hand customer information and feedback for improvements in process, product or services
- Continuously build knowledge and skills to improve performance and enhance value to our customers
- Communicate orally and in written form with clarity and good effect, understand clearly and quickly when instructions are given, and practice judgment on what information is important, what should be communicated how, to whom and when
**Experience:**
An Associate Client Service Manager for a consulting company focused on talent mobility needs to have a bachelors degree or equivalent work experience. Demonstrated experience in multi-tasking, prioritizing, analytical thinking, strong organizational skills and excellent communication skills are vital. The Associate Client Service Manager must work with a high degree of accuracy and attention to detail, while coordinating basic to moderately complex processes with speed and efficiency.
**Benefits**
* Medical Insurance
* Dental Insurance
* Paid Vacation
* Personal Days
* 401(k)
* Tuition Reimbursement
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Associate Client Service Manager jobs in Chicago, IL, United States
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