Senior Technical Program Manager

Phoenix, AZ, United States

Microsoft Corporation Senior Technical Program Manager Phoenix , Arizona Apply Now Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

The Senior Technical Program Manager is responsible for driving strategic projects to ensure successful deployment of Artificial Intelligence (AI)/Graphics Processing Units (GPU) capacity at Microsoft leased datacenters. This role will partner closely with the Data Center Engineering (DCE) team to assess engineering feasibility, bring clarity to AI/GPU deployment requirements and drive standardization. This role is responsible for establishing a robust technical assessment and deployment process to retrofit AI/GPU racks at existing leased datacenters. This role will partner with stakeholders to assess technical risks and resolve issues in a timely manner to minimize the business impact.

In partnership with the Data Center Engineering (DCE), this role is responsible for supporting pilot deployment of custom high-density racks at leased datacenters including coordination with the lease providers on technical feasibility.

This role will provide program management, technical support, and overall leadership for strategic projects and as well as driving process improvements to improve related Objectives & Key Results (OKRs).

The role of the Senior Technical Program Manager requires communication and organizational skills, the ability to self-direct, a background in datacenter design, engineering, controls, and operational requirements and an emphasis on project management, and datacenter lease market experience.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to continuously learn and embrace mistakes as they improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us as a Senior Technical Program Manager!

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

In partnership with stakeholders, drive strategic projects to ensure business meets the targeted AI/GPU capacity commitments.

Own the successful delivery of your organization’s OKRs (Objective and Key Results) related to AI/GPU technical compliance and deployment.

Define and launch the rack deployment process for new leases and as well as retrofits at existing lease sites.

Drive technical projects from requirements through launch, including managing complex project schedules, removing roadblocks,and keeping processes running smoothly.

Analyze data to identify, prototype, and drive the implementation of technical and process improvements to increase the predictability, agility, and quality of our capacity deployment systems.

Conduct Root Cause Analysis (RCA) for project delivery delays caused by technical scope gaps and drive deployment of solutions that can be socialized globally across lease projects.

Apply a growth-mindset philosophy to day-to-day tasks and ensure that any deficiencies identified within the processes/framework are addressed and improvements are implemented.

Report project progress, risk matrix, delays, root causes and mitigations as required.

Qualifications

Required/Minimum Qualifications:

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development

3+ years working in the datacenter industry

2+ years experience managing cross-functional and/or cross-team projects

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

8+ years of experience in engineering and technical program management

8+ years’ experience managing cross functional and/or cross-team projects

Proven collaborator, working closely with multiple teams and subject matter experts

Experience leading complex negotiations/initiatives to successful completion

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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