Security Concierge

Fort Worth

Job Description Job Description Position Overview:

MP Materials (NYSE: MP) is on a mission to restore the full rare earth supply chain to the United States of America. From electric cars to wind turbines and drones, rare earths are essential to the low-carbon, electrified technologies that power modern life. We hire ambitious, mission-driven people motivated to solve problems and affect change. Our values are grounded in teamwork, resiliency, and integrity, with an enduring commitment to our employees, community, and the environment. In the coming years, MP Materials will grow from a core materials and chemical processing company into a large industrial manufacturer. Our employees will lead this exciting transformation and grow professionally with us.

The Security Concierge will be a first point of contact for visitors and clients at our Magnetics Facility. The Security Concierge will have duties that include administering access control, welcoming and directing visitors, responding to inquiries, and providing general administrative support. The individual will ensure a secure and professional atmosphere through vigilance and confidentiality.

Essential Duties:

This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

The Security Concierge will be required to perform a full range of skills and services, including but not limited to:

Welcome and direct visitors, vendors, clients, and personnel. Administer access control systems, monitor visitor registration, and issue visitor identification as required.

Manage incoming phone calls, oversee mail and deliveries, keep the front desk area clean and organized, and carry out general administrative tasks.

Maintain a high level of situational awareness, respond to security alarms or incidents promptly, and report any suspicious activities or breaches in security.

Skillfully employ de-escalation techniques and conflict resolution skills to address any disruptions or conflicts, maintaining a calm and professional demeanor at all times.

Demonstrate proficiency in weapons handling and unarmed defensive tactics to respond swiftly and appropriately to any necessary security incidents.

Basic Qualifications:

Prior experience in administrative duties and responsibilities.

Exceptional customer service skills with the capacity to interact professionally with diverse visitors and personnel.

Robust verbal and written communication skills.

Demonstrated ability to manage conflicts and disturbances effectively and professionally.

Solid understanding of fundamental security principles, situational awareness, and de-escalation techniques.

Comfortable and proficient in weapons handling and unarmed defensive tactics.

Preferred Experience and Qualifications:

Security Training/Certification: Existing firearm certifications, including Level 3 and/or Level 4 Texas DPS, are highly desirable.

Advanced Technical Skills: Familiarity with advanced security systems and software, including CCTV and access control systems.

Multi-tasking: Capability to effectively manage multiple responsibilities under pressure.

Military or law enforcement experience is strongly preferred.

Job Requirements:

Candidates must be prepared to undergo a comprehensive background check.

Availability to work during regular business hours from Monday to Friday, with occasional weekends or after-hours shifts as necessary, is a must.

Must have a First Aid/CPR/AED for all ages certification (MP can provide the training).

Strong writing and interpersonal skills.

Fluently read, speak, and write the English language.

Firm understanding of local and state “Use of Force” laws.

Must possess a valid driver license with time dependable mode of transportation.

Must be at least 21 years of age.

Candidates must pass companies background and reference checks, drug testing, and behavioral selection surveys.

High School Diploma or equivalent, College Degree preferred.

Veterans Preference Credit:

Veterans with honorable discharge, yes.

Physical Requirements:

In general, the following physical demands are representative of those that must be met by a Security Concierge to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow for certain ADA requirements.

Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or other customers.

The employee is required to hear conversations in noisy environments.

Ability to twist, turn, bend, stand, climb stairs, and walk as required to perform the duties associated with functioning as a Security Concierge.

Ability to squat, kneel, and crawl as needed.

Occasional pushing/pulling/carrying/lifting of objects; may be up to 50 lbs. and include climbing stairs.

Ability to stand, sit, or walk for extended periods of time.

Ability to use hands to handle, hold or feel objects, tools, or controls, reach with arms, and talk or hear.

Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

May occasionally be required to work outdoors in inclement weather.

May be required in some positions to have sufficient dexterity, mobility, physical ability and stamina, to restrain individuals in accordance with established guidelines, and sufficient mobility to respond to clients’ needs.

May experience frequent to occasional confrontational situations.

MP Materials is Proud to be an Equal Opportunity / Affirmative Action Employer - EEO IS THE LAW. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Underrepresented groups are encouraged to apply. Candidates whose disabilities make them unable to meet the position’s requirements will still be considered qualified if they can perform the essential functions of the job with reasonable accommodation.

Your Right To Wo rk – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment verification document form upon hire.

For Assistance with Application - Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact Human Resources Department at 702-625-5679; 1700 S Pavilion Drive, 8th Floor, Las Vegas, NV 89135 to discuss reasonable accommodations.