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Eppendorf SE
San Diego, CA, United States
Your challenges The Customer Success Specialist is part of the Americas Account Management for eLabNext division and is responsible for supporting regional sales and support activities You will bring an unmatched level of customer support, driving a delightful platform experience and ultimately customer success, you are a hero for our customers Ass
Job Source: Eppendorf SEEppendorf Group
San Diego, CA, United States
Your challenges The Customer Success Specialist is part of the Americas Account Management for eLabNext division and is responsible for supporting regional sales and support activities You will bring an unmatched level of customer support, driving a delightful platform experience and ultimately customer success, you are a hero for our customers As
Job Source: Eppendorf GroupTaxGlobal
San Diego, CA, United States
Company Description TaxGlobal is an AI-powered platform that connects clients with tax service professionals all over the world. Our mission is to be the only destination for all tax needs globally, connecting every individual to the right tax expert for success. We are the #1 destination for everything taxes with over 90,000 tax and accounting fir
Job Source: TaxGlobalSunsational Swim School
San Diego, CA, United States
About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by provid
Job Source: Sunsational Swim SchoolAppstar
San Diego, CA, United States
Are you someone that enjoys solving problems and helping others? Do you value process fulfillment and efficiency? If so, you may be the ideal candidate for Appstar's Customer Success Specialist . This individual provides critical value to the operations team by supporting merchants with a variety of needs while assisting with vital processes of the
Job Source: AppstarKuraray America, Inc.
San Diego, CA, United States
Company Information Are you passionate about enriching the lives of children? Then join Peachjar! We are helping schools connect parents to their community so their children have a better future. We pioneered theshift to cloud-based flyer distribution, and today we’re delivering the nextgeneration of mobile and cloud technologies that help school d
Job Source: Kuraray America, Inc.Prodly
Santee, CA, United States
It is important to have a strong customer centric mentality and genuine curiosity for the breadth of the customer's real business challenges, along with the ability to match our growing solution set to solve them Minimum 4 years of Solution Engineer and/or Customer Success experience Minimum 2 years of SaaS experience Minimum 2 years of Team Lead/M
Job Source: ProdlyInveterate
San Diego, CA, United States
Job Description Job Description Hi, we’re Inveterate, a SaaS startup that’s revolutionizing loyalty for eCommerce brands by giving merchants the ability to launch paid membership programs on their storefronts. Our team of eCommerce veterans has worked across every facet of the industry - from brands to agencies to SaaS. We’ve experienced it all s
Job Source: InveterateSan Diego, CA, United States
About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by providing experienced instructors to travel to our clients' pools. Over the last 10 years, our online service has matched thousands of clients and instructors across the country
Life at Sunsational Headquarters:
Customer Success Representative:
As a Customer Success team member, you are passionate about helping our clients while excelling in a collaborative work environment. You'll be on the phone a lot, talking with our clients and doing order entry, live-chat and emails
A key part of the job is strengthening relationships with clients. By helping clients receive the best experience possible, our students learn vital water safety skills
Your responsibilities:
Process customer orders and requests either by telephone or electronically
Make swim lesson package recommendations
Explain and promote the importance of water safety to clients
Convert sales leads into clients
Manage customer accounts
Collaborate with the HR department to review and respond to instructor requests
Respond to customers and contractors with accuracy, efficiency, and quality
Retain clients with exceptional satisfaction
Work proficiently in a fast-paced environment and under pressure
Work efficiently with all of the departments to address and solve problems
Expertly predict, avert issues, & come up with a creative solution in a timely manner
Keep current with changes, issues, and concerns
Prioritize and handle multiple clients and/or contractor accounts simultaneously through organizational skills
Our Expectations:
Stellar communication skills - verbal and written
Strive to achieve individual and team goals
Active listening skills
Rock-solid attention to detail and accuracy
A positive mentality and friendly team attitude
Passionate about helping people
Dependable and reliable
Analytical thinker who focuses on results
Able to learn new software programs quickly/tech-savvy
Honest and ethical with good judgment
College degree preferred
Grow our culture and grow with us!
We believe in the power of saving lives through water safety
You have the unique opportunity to learn and make an immediate impact in a growing company
We love people who are hungry and eager to learn in the education and online business world
We check our egos at the door and keep an open mind to the exchange of feedback to enrich ourselves through constructive criticism and hard work
A casual, collaborative, positive, and fast-paced team environment
Motivating Monday meetings with incentives
A modern office in Bay Park with beach views
Position Info:
Only temporary, full-time (40 hours per week) positions are available. This is a seasonal, contract position starting quickly and continuing through August 2023.
Requires flexible schedule, including some weekends
Pay: $16-$19 / hour
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Customer Success Specialist jobs in San Diego, CA, United States
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