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Doughboy Restaurant Group
Oak Brook, IL, United States
Job Description Job Description Rich Labriola, the visionary behind Doughboy Restaurant Group, including Labriola Chicago, Labriola Oak Brook, and Stan's Donuts, is embarking on an exciting journey of expansion and refinement in the hospitality industry. With new concepts on the horizon and a commitment to setting new standards for excellence, we
Job Source: Doughboy Restaurant GroupSunbelt Rentals
Chicago, IL, United States
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowled
Job Source: Sunbelt RentalsBuffalo Wild Wings
Chicago, IL, United States
**Service Manager** 2650 North Narragansett Avenue C9, Chicago, Illinois 60639, United States Location Chicago, Illinois, United States JOB DESCRIPTION **GAME DAY** Our Sports Bar Service Manager is on the front line, operating our sports bars on a day to day basis. As a Service Manager, y
Job Source: Buffalo Wild WingsSunbelt Rentals, Inc.
Chicago, IL, United States
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a frie
Job Source: Sunbelt Rentals, Inc.Alsco Inc.
Chicago, IL, United States
** Service Manager** **Job Category****:** Service **Requisition Number****:** SERVI022988 Showing 1 location **Job Details** **Description** Classification: Exempt We are Alsco Uniforms. Weve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a
Job Source: Alsco Inc.M&K Truck Centers
Alsip
Job Description Job Description Summary/Objective This person oversees the productivity of the Service Department. They manage the tech efficiencies, schedule jobs, build a backlog, manage customer relationships, and recommend employment candidates. Essential Functions Focus on goals and objectives for the department and strives to meet t
Job Source: M&K Truck CentersPUBLICIS GROUPE
Chicago, IL, United States
Company Description Publicis Sapient: At Publicis Sapient, we help companies and the public sector keep up with the pace of technological, societal, and cultural change-all while meeting the ever-evolving demands and expectations of their customers. How? By elevating customer experiences, modernizing organizations and unlocking value through techn
Job Source: PUBLICIS GROUPEDoughboy Restaurant Group
Oak Brook
Job Description Job Description Rich Labriola, the visionary behind Doughboy Restaurant Group, including Labriola Chicago, Labriola Oak Brook, and Stan's Donuts, is embarking on an exciting journey of expansion and refinement in the hospitality industry. With new concepts on the horizon and a commitment to setting new standards for excellence, we
Job Source: Doughboy Restaurant GroupChicago, IL, United States
**Service Manager**
**Job Number: 22-01028**
Use your skills where innovative technology solutions begin. Eclaro is looking for a **Service Manager** for our client in **Chicago, IL.*** Responsible for the full suite of Service Management functions for the newly acquired clients business.
* The goal of the team is to oversee and input into processes that govern our IT estate and support our business.
* Responsible for ensuring that risk to clients environments is limited through the management of ITSM processes.
* Responsible for the owning the IT Service Delivery relationship with a particular customer group ensuring the smooth running of the IT Services to those customers
* Will act as a liaison between the business units and the IT departments within client, which are responsible for providing Business-as-usual IT Services and to ensure that excellent working and strategic relationships are developed and maintained.
* Responsible for managing the relationships with key IT departments and ensure that the IT Service delivered is fit form purpose and meets contractual obligations.
* 5+ years' experience in IT Service Management
* 5+ years managing IT customers in a fast-moving CD/CI environment (preferably within a financial services environment)
* Experience of Service Management in both B2B and B2C environments especially within customer facing roles
* Experience of managing a wide spectrum of stakeholders and demonstrate an ability to manage upwards
* Excellent written and verbal communication skills
* Ability to manage, prioritize and successfully execute multiple tasks and activities
* Demonstrate cross-group collaboration and organization skills
* Eager to learn and quick to learn
* Interest in financial products
* Ability to lead technical conversations with various technical support groups
* Calm under pressure through demanding challenges
* Detail-oriented with the ability to follow processes and procedures
* Ability to adapt to changes in processes and products
* Ability to resolve problems and own issues until full resolution
* ITIL V4 Foundation level (Minimum)
* Must have strong customer / stakeholder management skills, and a strong understanding of multiple ITSM processes (Incident, Problem, Change, Release and Service).
* Previous experience in managing in a fast-moving Service Delivery Lifecycle
* Experience of working in a global organization which offers 24x7 across different geographical locations and awareness of the cultural challenges this brings
* Experience of delivering within a multiple service support team, in a complex business environment
* 401k Retirement Savings Plan administered by Merrill Lynch
* Commuter Check Pretax Commuter Benefits
* Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
**Service Manager**
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Service Manager jobs in Chicago, IL, United States
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