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Hotel Sales Manager



To manage a portfolio of accounts by soliciting new and past business to ensure all revenue goals (i.e., room nights, ADR, REVPAR, catering, room rental, etc.) are achieved or exceeded. Lead the development and solicitation of business from assigned markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

Job Requirements

* Excellent detail orientation skills as well as organizational and account management skills

* Exceptional verbal and written communication skills

* Knowledge of hotel room sales

* Experience in evaluating each piece of business to ensure business is the right fit and can be properly serviced

* Handle accounts details so that all pertinent aspects of solicitation and closing are complete and documented

* Coordinate various departments' participation in servicing accounts

* Great follow up skills to book repeat business

* Oversee client functions to ensure customer satisfaction

* Responsible for meeting budgeted revenue goals and contributing to overall hotel financial success, within approved booking guidelines

* Achieve established weekly sales call/activity goals

* Follow-up on all leads generated through Hilton National Sales, telemarketing, referrals, CVB, inquiries and repeat business

* Develop new accounts through research and solicitation calls

* Ensure appropriate follow-up takes place between client and hotel

* Ensure accurate account information within Sales tracking system including room blocks, group history, rate updates, contacts, traces, call reports

* Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories

* Participate in departmental sales meetings, relevant operational meetings and pre-cons

* Actively participate in community/civic organizations to maintain awareness and create booking opportunities

* Develop and implement action plans to reach booking goals and achieve maximum revenue

* Maximize revenue by selling all facets of the Hotel, both orally and in written form to previous, current and potential clients

* Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Hotel

Job Type: Full-time


* Minimum of 1 year sales experience. Prior hotel or hospitality experience required.: 1 year (Required)


* Bachelor's (Required)


* Seattle, WA (Required)


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