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Customer Relations Associate

Atlantic City, NJ, United States

Customer Relations Associate page is loaded Customer Relations Associate Apply locations Atlantic City, NJ time type Part time posted on Posted 3 Days Ago job requisition id R194175 POSITION SUMMARY:

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

ESSENTIAL FUNCTIONS:

Secures all firearms brought into the store with trigger locks.

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Greets all customers as they enter the store in a friendly and outgoing manner.

Handles customer's merchandise returns; complete refund / exchange paperwork.

Sorts returns by category and return to proper area.

Sells appropriate Hunting and Fishing Licenses.

Handles and administers all incentive and reward programs.

Remains product knowledgeable.

Remains aware of advertised sales.

Keeps work area clean, neat and well stocked with supplies.

Follows all Company Policies and Procedures.

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs

making product recommendations based off this analysis

promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc.

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Bass Pro Shops

About Us About Bass Pro Shops

Bass Pro Shops  is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor e quipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with  Cabela’s  to create a “best-of-the-best” e xperience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates  White River Marine Group , offering an unsurpassed collection of industry-leading boat brands, and  Big Cedar Lodge , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best E mployers.”

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Customer Relations Associate jobs in Atlantic City, NJ, United States

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