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K2 Staffing, LLC
Tempe, AZ, United States
Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s busin
Job Source: K2 Staffing, LLCRandstad
Phoenix, AZ, United States
Must have: Minimum 10-15 years of experience working within an in-house creative team, at least five of which were in a senior leadership position. OVERVIEW The Director is responsible for the overall success of each assigned Managed In-House Agency/Studio (MIA). This includes managing, developing and partnering with Studio Directors to achieve
Job Source: RandstadK2 Staffing, LLC
Phoenix
Job Description Job Description Summary Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. Th
Job Source: K2 Staffing, LLCRandstad
Phoenix, AZ, United States
Must have: Minimum 10-15 years of experience working within an in-house creative team, at least five of which were in a senior leadership position. OVERVIEW The Director is responsible for the overall success of each assigned Managed In-House Agency/Studio (MIA). This includes managing, developing and partnering with Studio Directors to achieve
Job Source: RandstadK2 Staffing
Phoenix
Job Description Job Description Summary Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. T
Job Source: K2 StaffingCDW LLC.
Phoenix, AZ, United States
CDW is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. If you need assistance in applying for a position, please complete our accommodation request form. Customer Success Manager-Managed Services The Customer Success Manager’s (CSM) primary responsibility is to be the key advocate and partner to o
Job Source: CDW LLC.CDW LLC.
, AZ, United States
Summary CDW’s vision is to be THE national provider of Managed Services. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Managed Services. Engineers at CDW are responsible for the development and delivery of our Managed Services offerings. Engineers apply the necessary technical breadth to p
Job Source: CDW LLC.Torchy's Tacos
Gilbert, AZ, United States
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here’s what we need: We are looking for a Mana
Job Source: Torchy's Tacos, AZ, United States
Join our global team of extraordinary technologists!
Ready to take your career to the next level with a multi-award-winning technology consultancy? BUI is a Microsoft Azure Expert MSP, Microsoft Solutions Partner for the Microsoft Cloud and Microsoft Security Experts MXDR Partner specialising in Cloud, Security, Networking and Managed Services for mid-market and enterprise-level organisations worldwide.
At BUI, we embrace three core beliefs: innovation, delivery, and results. You would collaborate with highly skilled architects, consultants, developers, engineers, and security experts from our offices in Eastern and Southern Africa, the Republic of Ireland, the UK and the US to create sophisticated IT solutions that empower our customers to modernise, transform, and grow their businesses.
As part of the BUI team, you would be offered incentive-based remuneration, professional development and educational opportunities, a flexible hybrid/remote environment, and the chance to work with and learn from some of the market’s best Microsoft specialists.
If you’re interested in joining a trailblazing company where you’ll be recognised for who you are, rewarded for your performance, and celebrated for your achievements, then apply today.
The position:
MSP Position – Microsoft Support Engineer Tier 3
Overview of the role:
The primary function of the role is to provide MSP Tier 3 support as part of the BUI Managed Services Team, to offer third-level technical remote and onsite support to clients of BUI, through the BUI Service Desk
Responsibilities:
Performing customer support to our SLA clients via telephone and email.
Responding to and dealing with technical queries, through the BUI ITSM system, Jira.
Engaging with customers to proactively provide customer service, through monitoring while using BUI monitoring tools, Azure Monitor, N-Able and Intune.
Providing recommendations and assisting with the installation and configuration of computer systems.
Upgrading and replacing network hardware.
Support of workstations and Server software with patches.
Assisting with Backup and Antivirus support with the toolsets, N-Able, Microsoft Defender, Intune, Soteria, Redstore, and Veaam.
Infrastructure support (including but not limited to Exchange and Active directory).
Intune, O365, Teams and other cloud based technical support.
Attend to escalation queries from MSP Tier 2 support.
Requirements:
AZ-900 and AZ104 Certifications
MS-900 and MS-102 Certifications
SC-900 and SC-200 Certifications
MCITPMSCE would be an advantage
3+ years of recent cloud computing, server, and network troubleshooting experience.
Good understanding and experience with:
• Microsoft Office 365
• Microsoft Azure
• SCCM , SCOM, SCVMM
• Active Directory Services
• PowerShell
• Exchange
Ability to work shifts where required.
A stable, uncapped home internet is required. (In the event that you need to log calls outside of office hours).
Experience working on help desk/service desk handling tickets, with good Call Management.
Experience in troubleshooting desktop hardware and associated peripherals.
Demonstrate effective soft skills, active listening skills and ability to assess, address and assist with customer situations.
Own Transport is essential.
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Technical Consultant - Managed Services Managed Services · Cape Town · Hybrid Remote jobs in , AZ, United States
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