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Assessment and Care Planning Care Manager

Smithfield, RI, United States

Job Details Job Location Smithfield, RI - Smithfield, RI Position Type Full Time Education Level Bachelors Degree Travel Percentage Daily Job Shift Daytime Job Category Professional / Experienced Description The Assessment and Care Planning Care Manager works within the Assessment and Care Planning team to conduct scheduled in-person or telephonic assessments and develop care plans for members whose needs represent high clinical, behavioral and social risk. In-person assessments can occur in member homes, provider offices, hospitals, facilities, adult day centers and other areas. The Care Manager will assist with care coordination for time sensitive service needs and will ensure appropriate referrals are made. Collaborates with internal Care Management and Behavioral Health teams to stratify and hand members off for ongoing case management. In addition, they will also conduct chart review assessments for eligible members. This individual should feel comfortable when working to overcome environmental, cultural and language barriers. This position works directly with members, staff, managers, and both internal/external customers, providers and vendors in the community.

Duties and Responsibilities

Responsibilities include, but are not limited to the following:

Practice case management within the scope of licensure.

Utilizes case management principles and sound clinical judgment in initiating care coordination for a specific member population

Performs case management functions for identified individuals in order to engage, assess and assist with care coordination including but not limited to:

Performing a comprehensive assessment which includes care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, Behavioral Health Professionals and other involved health care professionals and community agencies, as appropriate

Communicate with providers to facilitate needed care

Implements care plan, facilitates referrals, coordinates services and resources for needs identified during initial assessment, in preparation for care manager handoff

Attends marketing events and completes assessments as needed

Off-site visits (such as but not limited to home, hospital or community health centers or other community agencies) as necessary or required

Reviews members with CM and BH Specialist staff in weekly stratification meetings.

Conducts chart review on assessments to ensure compliance with contractual requirements

Provides comprehensive documentation of all activities and contacts in NHPRI software systems

Facilitates initial referrals and coordinates needed services

Collaborates with team as necessary in identifying initial services and supports

Meets department and regulatory standards for accuracy, proficiency and documentation in order to communicate decisions and plan of care in an appropriate and timely manner

Serves as a clinical resource to respond to questions from various departments

Provides cross-coverage as needed

Participates in outreach, community and marketing activities as needed and as appropriate

Provides clinical support to members, providers and care givers via video conferencing technologies when clinically appropriate for providing care

Actively participates in activities and education to maintain and advance clinical competencies

Other duties as assigned

Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhood's Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents

Qualifications Qualifications

Required:

Registered Nurse with an active, current, unrestricted license in RI in good standing (Consideration will be given to individuals without current RI license. Must provide documentation confirming RI RN application within 24 hours of offer) OR

Masters degree with active, current, unrestricted LICSW or LCSW license in RI in good standing

Minimum of three (3) years care management, acute care or community health nursing experience

Demonstrated experience working with Medicare/Medicaid (MMP), Medicaid, Medicare or commercial products

PC based software programs - intermediate level of proficiency

Strong organizational and interpersonal skills

Customer service orientation

Ability to work independently and prioritize activities

Must have access to reliable transportation. If using personal vehicle, must have active drivers license and auto insurance

Preferred:

Managed Care experience

BSN or Certification as a CM

Clinical specialty experience

Bilingual

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Assessment and Care Planning Care Manager jobs in Smithfield, RI, United States

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