Lead Server

Scottsdale, AZ, United States

**Lead Server**

Scottsdale, AZ / Dining Services Server / Full-time Working at MBK Senior Living is more than a job-it is an opportunity to enrich the lives of seniors, their families, the professionals that serve them plus be a part of a dynamic and growing team! Our positions provide the opportunity for associates to share their passion and dedication while making a difference in the lives of our storied residents every day.

We are currently seeking a Lead Server for our community McDowell Village in Scottsdale, AZ. The Lead Server is responsible for making the residents dining experience pleasant and positive; providing the highest quality dining service that takes into account resident preferences and exceptional customer service, while maintaining dining areas, seating residents and serving meals. Assist with all aspects of dining services as required. **Essential Job Duties**

+ Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result

+ Assist residents with meal/menu selections as necessary or requested

+ Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.)

+ Review residents dietary needs, as outlined by Supervisor

+ Track resident attendance at meals, and provide that information in a timely manner to the appropriate person

+ Greet and seat all residents promptly. Make extra effort to integrate new residents so that they feel welcome and comfortable

+ Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food

+ Display tact and friendliness when dealing with residents, Team Members, and guests

+ Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards

+ Assist the dining room manager in training staff.

+ Conduct inventory and assist the dining room manager to ensure that all supplies in the FOH are replenished as necessary.

+ Serve meals that are palatable and appealing in appearance.

+ Assist in food preparations for special meals and events.

+ Attend daily pre-meal meeting and taste food.

+ Serve, clean, reset tables, return dishes to kitchen, and folding napkins

+ Other duties as assigned or directed by the dining room manager or Director of Dining Services.

+ Clean and set up of all dining areas, ensure proper storage of food and supplies, including stocking of condiments pulling old items, and restocking as necessary (sugars, salt/pepper, ketchups, etc.)

+ Cooperate and assist with other food service staff to ensure residents have a positive dining experience

+ Report any safety or equipment issues to Dining Room Supervisor

+ Perform other duties as assigned by the Dining Room Supervisor.

**Non-Essential Job Duties**

+ Assist in breaking down deliveries, putting away stock, washing dishes, as needed

+ Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service

**Requirements**

+ Exposure to restaurant operations or the ability to learn

+ Age over 18 years or have proper work permit and authorization documentation

+ Background clearances as required by government regulations

+ Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)

+ Basic counting skills as required by the position (tracking meals/residents, etc.)

+ Good communication skills including the ability to speak, write, understand, and read English

+ Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)

+ Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible

+ Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public

+ Complete the dining room training course with CCG

+ Must meet and maintain all state specific regulatory requirements

+ Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion

+ Able to move intermittently throughout the work day and throughout the community

+ Ability to lift/carry 40+ lbs., push and pull carts as necessary

MBK Senior Living is a dynamic, growing company that opened its first senior living community in 2004. We currently have thirty-four communities in six states. As an MBK community team member, you will enjoy the genuine spirit of caring and collaboration that makes each of our communities so well respected within their local neighborhood. In addition, you will become part of an ever increasing community of professionals who have the passion and dedication of building meaningful relationships with our residents and their families now and for years to come.

We offer a rich benefits package comprising of the following: competitive salaries with opportunities for growth; 401(k) retirement plan with up to 4% employer matching; comprehensive industry leading medical, dental and vision insurance; company-provided life, disability and AD&D insurance; flexible spending accounts, generous paid time off including vacation and sick time, holidays, and bereavement leave; and a variety of programs including leadership development, training, and personal coaching; education loan assistance and scholarships; daily living, financial and legal services; childcare and eldercare assistance; employee discounts; and health and wellness resources that include virtual yoga, mindfulness, and financial readiness for employees and their family members.

If you are ready to meet the challenges of this critical role, we want to hear from you!

**Mandated Vaccine Information:**

Due to the nature of the companys circumstances and business, MBK is mandating the Covid Vaccine for all employees unless team members have a religious or medical accommodation **HIPAA Disclosure:** *All Team Members prior to commencing employment and once employed must not be considered an Excluded Party as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates professional license.*

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