Technical Support Specialist
Greenwood, IN, United States
Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.
What makes us cool:
Fun team that is focused on everyone’s success
Laid back atmosphere free of internal politics
Constantly learning new tech on the job
We offer a 401K, health benefits, competitive pay and vacation
The Position:
This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work!
Need to Have:
Focus and ability to avoid distractions
Persistence in problem solving
Humility to be able to ask for necessary help and support
Commitment to a high level of quality work
Ownership of assigned tasks
Being able to adapt quickly
Punctuality and a clean business appearance
Desire to help others
Ability to learn quickly
Time management skills
Ability to develop relationships with clients and internal staff
Follow process and identify possible improvements
Exemplary written and verbal communication skills
What we will do for you:
Provide a work environment that is truly fun to be in
Give you an opportunity to work on the latest cutting-edge tech
Give you a path for promotion
Teach you about: Servers
Networking
Firewalls (Fortinet | Fortigate)
Hyper-V
Microsoft 365
Azure
Exchange
Active Directory
Cybersecurity
Requirements:
Bachelor’s degree preferred; associate degree required
Reliable vehicle
Pass a drug test and background check
Occasionally work evenings and weekends (IT never stops)
HR Stuff:
Full medical benefits (1st Day)
Annual Bonus
18 days of PTO
401K with 4% match
Full-time
Salary 37-45k
In office position at Greenwood office
Company's website:
https://www.coremanaged.com/