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CommerceIQ
Seattle, WA, United States
This role is remote and can be located anywhere in the United States. The Role: Fueled by our customer and business growth, we’re looking for Customer Success Associate Director, Advertising to run and grow relationships with our customers, ensuring they are successfully adopting the product. The goal of our Customer Success Managers at Comm
Job Source: CommerceIQCommerceIQ
Seattle, WA, United States
This role is remote and can be located anywhere in the United States. The Role: Fueled by our customer and business growth, we’re looking for a Customer Success Director to run and grow relationships with our customers, ensuring the successful creation and execution of advertising strategies. The primary objective of our Director of Advertisi
Job Source: CommerceIQCommerceIQ
Seattle, WA, United States
This role is remote and can be located anywhere in the United States. The Role: Fueled by our customer and business growth, we’re looking for Customer Success Managers to run and grow relationships with our customers, ensuring they are successfully adopting the product. The goal of our Customer Success Managers at CommerceIQ is, simply, to
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Job Source: ConfidentialExtraHop Networks
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Job Source: ExtraHop NetworksmyGwork - LGBTQ+ professionals & allies
Seattle, WA, United States
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Description Amazon Advertising is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsore
Job Source: myGwork - LGBTQ+ professionals & alliesSeattle, WA, United States
The Role:
Fueled by our customer and business growth, we’re looking to add an Associate Director of Advertising (DSP) to manage display advertising campaigns and grow relationships with our customers. Specifically, this role will oversee management of display advertising campaigns on platforms including, but not limited to, Amazon DSP, Walmart Connect, and The Trade Desk, as well as helping customers use the CommerceIQ product suite.
The goal of our Associate Director of Advertising (DSP) at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform. They do so by running display campaigns for our Enterprise clients and onboard, train, and provide day-to-day support. Our Customer Success team needs to be skilled at understanding the customer’s business priorities and able to map the product capabilities of CommerceIQ and the Amazon e-commerce platform.
What You'll Do:
Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk
Leverage tools such as Amazon Marketing Cloud (AMC) to analyze campaign performance and craft strategic recommendations to drive campaign performance
Collaborate with internal teams including Customer Success Managers and other Associate Directors of Advertising to run full-funnel media campaigns and ensure display advertising strategies align to paid search campaigns
Be the liaison between Amazon Advertising, Walmart Connect and other external partners and our clients
Be an expert on the CommerceIQ platform and act as a vital resource for helping with training, questions, and troubleshooting customer issues
Be a subject matter expertise in e-commerce advertising for our customers, guiding them on how to drive growth for our customers
Perform deep data analysis to answer the client’s strategic questions, and drive action
Move the needle with respect to the client’s KPIs and continuously showcase the value of CommerceIQ’s platform throughout the engagement period
Take ownership of customer service requests through coordinating with the technical support and engineer teams to ensure requests are addressed quickly and with a high level of satisfaction
Advise our Sales team on upselling & cross-selling opportunities that will help our customers succeed
What You'll Bring:
Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
5+ total years of professional work experience
3+ years experience running paid media, specifically Amazon Advertising, in a consulting/agency role or for a large brand
Experience managing Amazon DSP campaigns and using Amazon Marketing Cloud (AMC) to perform campaign analysis. Experience on other advertising platforms such as Amazon Sponsored Ads, Walmart DSP, and The Trade Desk is a plus
Ability to deliver compelling presentations tailored to executive level audiences, effectively communicating complex concepts and strategic insights with clarity and confidence
Well versed in bid and budget management, content optimization, and promotion planning
An analytical approach to problem-solving with advanced Excel skills
Project management experience and ability to anticipate and mitigate risks
Proven experience in working with VP, SVP, and C-level executives of enterprise-level companies
Track record of retaining and renewing Enterprise customers in the SaaS space
Benefits & Perks:
Highly competitive pay, benefits, and early stage stock options
Unlimited PTO
Work from home benefits including flex WFH hours and home office set-up reimbursement
Monthly cell phone, internet, and gym/fitness reimbursement
Comprehensive health, dental, vision, and life insurance benefits
401K plan, FSA, and HSA programs
Long-term and short-term disability
Help us build the future of ecommerce. Apply now or learn more at https://commerceiq.ai !
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
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Email Alert for Customer Success Associate Director, Advertising (DSP) jobs in Seattle, WA, United States
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