Product Development Engineer
Westfield, MA, United States
OEM Product Development Engineer 4.19.2024
Job Description
The Product Development Engineer is a crucial role in the creation and development of OEM products. The Product Development Engineer works closely with Sales, Program Management, Production Management, and the customer. This role requires a strong willingness to research and learn while being self-directed.
Responsibilities
Develop production test processes and work instructions
Create and optimize processes for testing products during production
Develop detailed work instructions for manufacturing and quality control
Generate and maintain product change notifications
Facilitate communication regarding changes to products within the development cycle
Ensure that all stakeholders are informed of changes and updates in a timely manner
Create and maintain operating system base images
Develop and manage base images for various operating systems, including Windows (desktop/server) and Linux (desktop/server)
Meet with customers to discuss pre-production planning
Engage with customers to understand their requirements and expectations
Collaborate on pre-production planning to align development efforts with customer needs
Consult with Program and Project Managers on technical issues
Provide technical expertise to the PMs
Address and resolve technical challenges that may arise during product development
Design, implement, and maintain internal test process infrastructure
Develop the infrastructure needed for internal testing processes
Implement and continuously improve testing environment and tools
Ensure the reliability and efficiency of the internal testing infrastructure
Qualifications
Bachelor’s degree or equivalent in relevant experience
Strong analytical and problem-solving skills
Willingness to research and learn
Great attention to detail and pride in accuracy
Superior communication skills
Understanding of x86 technologies, server technologies, storage devices and subsystems
Knowledge of Dell desktop, server, and storage products a plus
Self-motivated, works independently with minimal day to day supervision
Work in a team environment
Ability to multi-task and prioritize
Must be able to pass a background check (signed release needed)
Must be eligible to work in the US without sponsorship
Salary & Benefits
WCA offers competitive pay rates based on experience and ability. Full time positions include health insurance, dental insurance, paid vacation and personal time, holiday pay, 401K with company match, and long-term disability.
Location: Southwick, MA (WCA Headquarters)
Hours: Monday- Friday, 8:30am-5:00pm, additional hours as required to complete tasks. Some travel required, including overnight travel (rare)
Apply: Email cover letter and resume in PDF format to [email protected]
Rate: From $60,000/year, negotiable with experience
Posting: 4/19/2024
About Whalley Computer Associates (WCA)
WCA OEM is the OEM and retail services business unit of Whalley Computer Associates. Founded in 1979, WCA has become one of the largest independent technology providers in North America. WCA employs 140 computer professionals in Southwick, Westfield, and Milford Massachusetts as well as Nijmegen, Netherlands. WCA is seeking team players with positive attitudes and plenty of drive. This is a fast-paced environment in which you will be an essential part of the team. We are looking for people who are motivated, enthusiastic and who will align themselves with our mission.
Equal Opportunity:
WCA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: WCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at WCA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. WCA will not tolerate discrimination or harassment based on any of these characteristics.
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