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Dice
Washington, DC, United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Mindlance, is seeking the following. Apply via Dice today! Title: Administrator Premium II - Systems Administrator Duration: 3 Months Long Term Location: Washington, DC 20433 Hybrid Onsite: 4 Days per week from Day1 Position Overview: Treasury
Job Source: DiceDistrict Photo
Beltsville, MD, United States
Description At District Photo, our employees are the heart of our company. We are seeking an Application Support Engineer to join our dynamic IT team. Job Overview Provide first and second-level technical support for applications, resolving issues promptly and efficiently. Collaborate with end-users to understand and troubleshoot software-relate
Job Source: District PhotoValidaTek
McLean, VA, United States
Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends
Job Source: ValidaTekKoniag Government Services
Vienna, VA, United States
Kadiak Job ID - 24200099 Kadiak LLC, a Koniag Government Services company, is seeking an experienced Engineer Application Support with a Top-Secret Clearance to support Kadiak and our government customer in Vienna, Virginia. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insuranc
Job Source: Koniag Government ServicesKION
Columbia, MD, United States
YOUR ROLE: The Cloud Application Support Engineer will play a critical role in achieving our mission to turn our customers into fans! As the first line of defense for new and existing customers to field product questions, incidents, and feature requests, your ability to understand customer problems and invoke a sense of assurance is critical to th
Job Source: KIONelevate DIGITAL
Arlington, VA, United States
This is an ON-SITE position in Arlington, VA (5 days IN OFFICE) NO C2C or Sponsorship is available! We are looking for an experienced Application Support Engineer who can own production support and operations for internal web applications, databases and data feeds for on-prem infrastructure of an in-house development team AND develop and own a visi
Job Source: elevate DIGITALImmuta
College Park, MD, United States
Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sensitive data discovery, security and access control, and data activity monitoring and has deep integrations with the leading cloud data platforms. Immuta is now trusted by Fortune 500 companie
Job Source: ImmutaIntegral Services Company
Annapolis Junction, MD, United States
Overview Senior Application Support Engineer Location: Annapolis Junction, MD (Hybrid) Clearance: Public Trust Integral Federal is looking to hire a Senior Application Support Engineer to support the Transportation Security Administration (TSA) Performance Engineering Analytics (PEA) program. The PEA program will support TSA as they continue to
Job Source: Integral Services CompanyWashington, DC, United States
Overview
JOB TITLE: Application Support Engineer
JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. Company Headquarters is in Burlington, Massachusetts.
REQUIRED TRAVEL: None
REPORTS TO: Manager, Tech Services Engineering
POSITION SUMMARY:
The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.
JOB DUTIES:
Recognize and analyze problems of high complexity, and communicate findings to customers and product development
Manage multiple requests with competing priorities
Conduct root cause analysis and correlation of other system and/or application problems
Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance
Be driven to learn and understand the business problem as well as the product problem
Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce)
Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII
Be flexible to provide 24x7 on call client support on a rotational basis
REQUIRED EDUCATION AND PROFESSIONAL EXPERIENCE:
Bachelor of Science in Computer Science, Electrical Engineering, or a closely related field (foreign equivalent is acceptable) plus 3 years of employment experience in application support.
Employment experience must include:
A minimum of 3 years of demonstrated employment experience supporting multi-tiered enterprise applications
A minimum of 3 years of demonstrated employment experience with web technologies, middleware such as WebLogic/WebSphere and RDBMS systems
A minimum of 3 years of demonstrated employment experience working with databases, including Oracle
A minimum of 3 years of demonstrated employment experience writing and debugging SQL queries
HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com .
HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.
Job Locations US-Remote
ID 2023-3798
Position Type Full-Time
HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Application Support Engineer jobs in Washington, DC, United States
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