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HEB
Austin, TX, United States
Job Description Senior Android Engineer - Customer Experience -Austin, Texas or San Antonio, Texas - ( 20050661 ) About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts a
Job Source: HEBMedicorp, Inc. dba Physician Empire
Austin, TX, United States
Geriatrics - Austin, Texas Federally Qualified Health Center is looking for a BE/BC Internal Medicine/Family Medicine/Geriatrician physician to join their team Physician will be seeing Geriatric patients Competitive salary to be discussed directly with employer Physicians must be Board Certified within 4 years of completing residency Monday-Friday
Job Source: Medicorp, Inc. dba Physician EmpireSenior PsychCare
Austin
Job Description Job Description Salary: up to $94K Annually It is an exciting time at Senior PsychCare! We are rapidly expanding in the Texas, Louisiana, New Mexico, and Oklahoma regions. Senior Psych Care has an immediate need for experienced LCSWs to provide therapy services in South Austin- Schertz, Kyle. As a Social Worker, here is your cha
Job Source: Senior PsychCareK.A. Recruiting, Inc.
Austin, TX, United States
Cytotechnologist - Austin, Texas - CLICK AND APPLY NOW! Under the direction of the Director of Cytology, the Cytotechnologist will be responsible for the daily technical and stain quality assessment, processing of Thyroid FNA (Fine Needle Aspiration) samples and go to for general technical questions. The Cytotechnologist uses scientific methods to
Job Source: K.A. Recruiting, Inc.Education Service Center Region 13
Austin, TX, United States
Position Type:Support Staff/Technical Support Specialist I Date Posted:4/22/2024 Location:Education Service Center Region 13 - 104 District:Education Service Center Region 13 - website Reports To: Senior Coordinator for Professional Development Experience Salary: This is a full-time, 12-month position at 232 days with an annual minimum salar
Job Source: Education Service Center Region 13Education Service Center Region 13
Austin, TX, United States
Position Type: Support Staff/Technical Support Specialist I Date Posted: 4/22/2024 Location: Education Service Center Region 13 - 104 District: Education Service Center Region 13 - website Reports To: Senior Coordinator for Professional Development Experience Salary: This is a full-time, 12-month position at 232 days with an annual minimum s
Job Source: Education Service Center Region 13HEB
Austin, TX, United States
Job Description Staff Android Engineer - Customer Experience- Austin, Texas or San Antonio, TX - ( 20003967 ) * You have 7 (+) years of Android application development experience and have written an app, unit tests, and testable code in Kotlin * You have at least 3 (+) years of experience as a Senior Software Engineer, or comparable exper
Job Source: HEBInnovetive Petcare
Austin
Job Description Job Description Description Innovetive Petcare, a culture-first company, is working to redefine the veterinary lifestyle ! We don’t just talk about it; we are living it! We are seeking someone to join our Veterinarian team! We have multiple hospitals in and around the Austin area. What We Offer: Competitive Compensation Paid
Job Source: Innovetive PetcareAustin, TX, United States
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.
Come build with us!
About the Role:
The White Glove department is composed of extremely knowledgeable Specialists who understand the importance of assisting our members restore their identity. Victims of Identity Theft are fearful and feel vulnerable, and our Specialists are patient, meticulous and understand the importance of providing care and attention they need to help address our customer's personal situation..
Day to Day:
Assist customer with confirmed and potential identity theft events
Perform tasks on member’s behalf with a LPOA
Contact creditors to assist with disputes and restoration
Place fraud alerts on members’ behalf
Assist with lost and stolen credit card events
Provide knowledge and guidance
Assist with research
Assist with special projects such as assistance with High Net Worth (HNW) customer and email management
Would need to handle Member Services calls when necessary
What you bring to the table:
Previous experience with the Aura Members Services team, or previous experience in a call center working through high escalation, sensitive information, and information recovery
Ability to stay abreast of Aura products and subscription features, correspondence, complex instructions and identity security regulations
Exceptional soft skills with the ability to handle calls under pressure and emotionally heighted situation
Excellent verbal & written communication skills with attention to detail, and the ability to communicate cross functionally
Ability to read, comprehend, and convey complex instructions to customers.
Reliable home internet (minimum internet download speed of 50 mbps) and dedicated workspace to ensure confidentiality
Demonstrated strong problem solving skills and critical thinking
Excellent multi-tasking skills and can adapt quickly to changes
Proficient knowledge in Salesforce (1&2)
Proficient in use of Google Suite
Ability to work independently and as part of a team
Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave, and much more!
Pay range for this position is $17-$20 per hour, but may vary depending on job-related knowledge, skills, experience and location.
Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.
Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.
Important privacy information for California job applicants can be found here .
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White Glove Specialist Customer Experience Austin, Texas Customer Experience Austin, Texas, Uni[...] jobs in Austin, TX, United States
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