Senior Network Engineer

Palo Alto, CA, United States

Senior Network Engineer

Department:

Information Technology

Employment Type:

Full Time

Location:

Crystal Building 40 W20th St

Reporting To:

Jeffrey Marable

Compensation:

$125,000 - $135,000 / year

Description

Overview

The IT Infrastructure & Operations Network Engineering department is responsible for the architecture, planning, implementation, installation and operations of NYPL's network infrastructure. NYPL covers three boroughs with 90+ branch locations, 12K+ endpoints, public/private cloud, and public/staff WiFi serving millions of New Yorkers every year. The Library’s network is highly redundant to ensure essential services are available with maximum uptime.

We are looking for someone we can count on to:

Own :

Senior Engineering level administration of NYPL’ network including routing, firewalls, ACLs,VLAN designs, VPN and of NYPL’s Public and Staff WiFi networks.

Install, manage and deploy SD-WAN

Reviewing initial business requirements and work alongside colleagues to provide initial technical designs

Providing installation and senior engineering level support of NYPL network equipment and services

Liaising with business partners on projects as necessary.

Teach :

Provide support to Network Engineers on the team.

Work closely with other IT departments to ensure understanding of network considerations.

Work with colleagues across the business to ensure clear expectations are set.

Learn:

Understand Library’s unique place in providing network access as a means to accomplish its mission and bridge the digital divideAdvanced networking administration and implementation methodologies

Explore Zero-Trust network security models and help NYPL prepare for the future

Basic E-rate funding guidelines

Improve :

Monitoring and operation efficiency of the networking stack

Enhance or introduce network security tools and practices

Some expectations for this role are that within:

1 month , this person will:

Be familiar with IT practices and teams, roles & responsibilities

Build initial relationships with key vendors and services providers

Build initial relationships with internal stakeholders

Understand NYPL’s network topology (WAN, LAN, WiFi)

Be familiar with current project backlog

Coordinate with team leadership to prioritize work

Have clear expectations and goals moving forward

3 months , this person will:

Assist in planning for any for future bandwidth upgrades at Branch locations

Able to field change and support requests for most of the network

Support key projects with minimal supervision

6 months and beyond , this person will:

Fully support WAN, VPN, and core routing administration, day-to-day management and operations

Assist in the planning and preparation for network equipment upgrades

Participate in roadmap development

Responsibilities

Deploy, monitor and maintain the NYPL data network environment which consists largely of routers, switches and firewalls, as well as Extreme wireless network equipment.

Install, configure and maintain network firewalls (Cisco. Fortinet, Palo Alto)

Assist in the design and implementation of appropriate network level security controls at the Internet, datacenter, WiFi, and departmental LAN layers of the network (VLANS design, ACLs)

Install and maintain data circuits between core locations, including dark and lit fiber at multigigabit speeds.

Assist in the Preparation of bid specifications for network routers, switches and security appliances, network monitoring systems, and core circuit connections, and participate in the evaluation of bids

Assist in planning for future growth and the integration of new technologies into the NYPL network.

Required Education, Experience & Skills

Required Education & Certifications

Bachelor’s degree or combination of education and work experience

Required Experience

5+ years administering networks for a widely distributed organization.

Experience designing and implementing networks.

Experience collaborating across IT support groups and business units

Required Skills

Deep hands-on experience with Cisco IOS features and LAN switching technologies, including BGP, OSPF and EIGRP protocols, VPN, etherchannel, VLAN design, and ACLs.

Network Automation tools (Ansible, Python, Chef) to automate repetitive tasks for configuration and provisioning

Implement and maintain network security protocols, and best practices including Firewalls, VPN, etc

Monitor network performance, troubleshoot and resolve network-related issues, ensuing minimal downtime.

Familiarity with WAN circuits (MPLS, point to point Ethernet, EVPL, dark fiber), including hardware provisioning and troubleshooting.

Ability to provision and support a cloud managed WiFi system, preferably Extreme but Meraki is acceptable.

Strong knowledge of networking in cloud environments (AWS, Azure, GCP, VMWare).

Relevant certifications, CCNP, CCIE, CISSP preferred

Managerial/Supervisory Responsibilities

Cross train Network engineers as necessary

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

Be

Helpful

to patrons and colleagues

Be

Resourceful

in solving problems

Be

Curious

in all aspects of your work

Be

Welcoming

and

Inclusive

Work Environment

Office setting, Data Centers, MDF & IDF’s rooms

Physical Duties

Lift/move equipment up to 40 lbs

Pre-Placement

Physical Required?

No

Union/Non Union

Non-Union

FLSA Status

Exempt

Schedule

Field Service - travel to NYPL sites

Hybrid 3-on / 2-off as workload permits

Available on-call after hours and weekends

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library

Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).

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