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Behavioral Health Associates
Lehighton, PA, United States
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives. We currently have an opening for a full-time I
Job Source: Behavioral Health AssociatesAdvanced Technology Recycling
Whitehall, PA, United States
*Basic Function: * The Computer Technicians install, maintain, and repair computer hardware and software along with troubleshooting of equipment. Job Duties & Responsibilities: General to advanced technical duties In depth networking knowledge to include IP addressing & Microsoft server software Advanced level repair Loading software on computer
Job Source: Advanced Technology RecyclingPPL Corporation
Allentown
Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and El
Job Source: PPL CorporationPencor Services Inc
Palmerton, PA, United States
Company: PenTeleData WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM (must have flexibility to work additional hours as needed to meet project deadlines and maintenances, plus participation in the Systems Administration 24/7 On-call Rotation) Pencor and its subsidiaries are Equal Opportunity Employers Note: Candidates must reside in Pennsylvania an
Job Source: Pencor Services IncGrantek Systems Integration
Allentown, Pennsylvania
Job Description We are seeking a highly skilled and experienced Systems Engineer, preferably with experience in the food and beverage or life sciences industries. As a key member of Grantek’s Engineering team, you will be developing real-time automation solutions from the manufacturing plant floor to the enterprise level, using a variety of progr
Job Source: Grantek Systems IntegrationPencor Services Inc
Palmerton, PA, United States
Company: PenTeleData WFH 3-Day Flex Shift: 11PM-7AM (includes weekends and other hours as needed for coverage) Pencor and its subsidiaries are Equal Opportunity Employers * This position will primarily be a 3rd shift position. Hours typically 11PM-7AM. Days worked (including weekends) will vary due to scheduling. Helping cover shifts missed by o
Job Source: Pencor Services IncPencor Services Inc
Lehighton, PA, United States
Company: Blue Ridge Communications Shift: Wednesday-Saturday, 8AM-7PM Pencor and its subsidiaries are Equal Opportunity Employers The Team Lead will assist in supporting and developing our Technical Support Team. The position requires the skills and personality to respectfully care for our valued customers. Strong leadership and people skills ar
Job Source: Pencor Services IncSt. Luke's Hospital
Northampton, PA, United States
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses a
Job Source: St. Luke's HospitalLehighton
Job Description Job Description Salary: $35,000+ (Based on experience)
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
Email Alert for IT Helpdesk Technician jobs in Lehighton
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