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Abacus Technology
Silver Spring, MD, United States
Overview Abacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. This is a full-time position at the National Oceanic and Atmospheric Association (NOAA). Responsibilities Track, log, run diagnostics, perform analysis, resolve, and respond to user reque
Job Source: Abacus TechnologyERT
Suitland, MD, United States
Position Description Provide monitoring services for Satellite Systems. Identify alarms and alerts and respond in accordance with Government directives and procedures. Create tickets and provide daily logs for activities processed. Work with Network Teams and management to provide detailed reporting and updates. Multitasking within different softwa
Job Source: ERTAmerican Humane
Washington
Job Description Job Description American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be hybrid; the person will work both remotely and in-person in our DC office. The He
Job Source: American HumaneComputer World Services
Washington, DC, United States
Company Overview Computer World Services Corp (CWS) provides comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote a work environment where our professionals feel empowered, engaged, and part of a family. Our corporate culture embraces diversity, nurtures profess
Job Source: Computer World ServicesLafayette Federal Credit Union
Rockville, MD, United States
NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Lafayette Federal Credit Union has earned the 2024 Top Workplaces award from USA Today! Welcome to Lafayette Federal Credit
Job Source: Lafayette Federal Credit UnionCriterion Systems
Springfield, VA, United States
Overview At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share
Job Source: Criterion SystemsSystem One
Washington, DC, United States
If interested reach out directly to [email protected] or call/text 301-252-8762. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity as a Help Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems
Job Source: System OneGridiron IT
Washington, DC, United States
Gridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance. Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flo
Job Source: Gridiron ITArlington, VA, United States
GridIron IT has an immediate need for a Help Desk Specialist with an Active Secret Clearance.
Location: Pentagon in Arlington, VA.
Essential Functions:
Provide on-site support for the Integration and Technology Division, functional CIO, and Unit IT Requirements Officer in planning and executing support for SAF/IA's information sharing and collaboration needs
Support newcomer and recurring training to users on applicable sites and tools, desktop applications, and other hardware as necessary
Support IT hardware installation, maintenance, and break-fix support, including COTs desktop, laptop, and notebook computers, tablet PCs, scanners, printers, docking stations, and other computer peripheral equipment and accessories
Provide support for COTS desktop and laptop operating and application software to include Microsoft Windows OS like Windows 10 and any legacy MS Windows OS, MS Office suite of applications, Internet browsers, Adobe Acrobat Professional, scanning software, antivirus software, and any other software applications that can be installed on Windows OS
Support for NIPRNET, SIPRNET, remote desktop, CITRIX, CISCO client support, Oracle database support, online meeting/conference support, SAF/IA website and SharePoint administration and maintenance, network outage issues, and any other network support issues as required
Support communications equipment installment, maintenance, and break-fix support, including telephones to include VOIP phones, iPhones, Blackberries, facsimile, WAN access point equipment, and other communications equipment and mobile devices as required
Qualifications: Bachelor's degree with a desired emphasis in IT, computer science, or related curriculum
SECRET security clearance mandatory
NATO SECRET clearance eligibility mandatory
CompTIA Security+ certification with CE preferred or at a minimum IAT Level I
SSCP, A+ CE
CCNA-Security or Network+ CE
Experience with CMMI ML3
Experience with ISO/IEC 2000
Expertise in various IT disciplines, including but not limited to: CM, requirements management, IT break-fix, and maintenance procedures, and help desk support
Help Desk Specialist jobs in Arlington, VA, United States
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