Account Manager
New Orleans, LA, United States
Role and Responsibilities
Communicate with customers and prospects on a daily basis and build relationships that result in territory growth and a great customer experience.
Successfully accomplish weekly assigned routes and manage client inventory.
Grow route sales, gallons, and profit by achieving quotas and KPIs set for the area. Route growth is based on growing both existing accounts and acquiring new accounts.
Identify opportunities with existing accounts by effectively assessing the customer’s needs. Ask for referrals and identify new opportunities for route growth.
Complete all sales activity KPIs set forth by management in the company’s CRM. Work closely with the Director of Sales to ensure desired activity level, gallon and gross profit growth, and all required duties of the position.
Maintain company CRM by constantly updating customer accounts, addresses and contact numbers, as well as making notes in the system to ensure the company has up-to-date notes on each customer and prospect.
Rollout marketing strategies and promotions in a timely manner and give feedback to team on the effectiveness of those strategies/promotions.
Obtain a high-level of expertise and knowledge of competitive advantages of Branded and Unbranded products.
Have a working knowledge of the companies’ (and our competition’s) products, pricing and inventory. Work closely with all departments: Operations, Accounting, Marketing, and Customer Service groups
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