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Sales Consultant

Austin, TX, United States

Job Type

Full-time

Description

No prior automotive industry experience is required to apply! We are seeking individuals with various industry backgrounds.

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you!

If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful with Swickard Auto Group.

How You Will Make an Impact

Our customer base seeks luxury, value, and world-class service. As a Sales Consultant , you will be on the front lines for delivering elevated hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to purchase or lease their vehicle

What Winning Looks Like:

Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.

Communicate effectively with customers and prospects via phone, e-mail, or in-person

Handle all incoming sales inquiries in a timely, professional manner

Build strong rapport with customers

Maintain an ongoing customer database to capture repeat business

Assist customers in appropriate vehicle selection and stay abreast of new products, features, accessories, etc.

Demonstrate automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing competitive models, and describing all optional equipment available for customer purchase

Learn to overcome objections, negotiate price, close sales, and perform all other steps of the sales process in accordance with company standards

Prospect daily for potential customers

Attend product and sales training as requested by the Sales Manager

Realize that business is built on customer service and be devoted to guaranteeing satisfaction to our customers

Maintain follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Maintain a high CSI score

Skills Needed to Win:

Ability to effectively manage time to meet and exceed targets

Previous customer service experience is required, dealership experience preferred

Outgoing with a friendly personality, especially while handling objections & negotiating

Possess superior customer-focused communication skills

Must have a clean & valid driver's license, along with reliable transportation

About Us

We were founded in 2014 by Jeff Swickard in Wilsonville, OR.

Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.

We have over 2,000 employees at 28 dealerships in 5 states...and we are still growing!

We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News

We are a team. Everyone plays a role in our success.

We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

Ongoing training and support

Opportunities for continued personal and professional growth

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package :

Insurance: medical, dental, vision, life, and pet insurance

Optional disability coverage

401k plan

Paid Holidays

PTO

Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

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Sales Consultant jobs in Austin, TX, United States

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