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Customer Service Specialist

Des Plaines, IL, United States

The customer service specialist representative role is an intricate entry level position. On a day to day basis the customer service representative will show/display the products and services that our clients have to offer to the retail consumer base. We negotiate with clients often so good communication is a must. A lot of our clients are in the electronics industry so knowledge and efficiency with smart devices (ipads, tablets, computers) is imperative. Following procedure, compliance and listening skills are pertinent to this position and the success of a sales representative. We don't require the candidate to be experienced in sales. We are seeking a candidate that has proven they have excellent people skills, they are excited to learn and highly motivated. We have a great team culture and very friendly staff so we would want this candidate to contribute towards that.

Why Join Our Team?

You'll receive in-depth training about the products and services that we work with

You'll have opportunity for career growth and advancement

You'll have the opportunity to work with a competitive, enthusiastic and ever growing company

Be part of an awesome team culture, we love to host team meetings and events

Weekly incentives and team competitions

Skills Proven sales and or customer service experience

Proven ability to meet or exceed goals

Competency with multiple sales techniques

Strong communication, negotiation and interpersonal skills

Self motivated and driven

Competency with technology (ipads, tablets, smart devices)

Responsibilities Close sales

Anticipate customers current and future needs

Build rapport with customers and client base

Continued education on industry specific advancements (provided by company)

Positive company brand representation

Work in office as needed

Benefits: 401(k)

Dental insurance

Health insurance

Vision Insurance

Mileage reimbursement

Paid Training starting day one

Schedule: Monday to Friday shifts available

Weekend work available

Pay types: Competitive hourly pay or weekly guarantee

Bonus Pay

Commission pay

Experience: Customer Service: 1 year (Required)

Sales: 1 year (not required but highly valued)

License/Certification: Driver's License (Required)

Work Location: Office (partial)

Retail Client

On the road/travel

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