Sr. Manager /Director of Product Management, Developer Community Evangelist
Boston, MA, United States
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Job Category
Product
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Are you a forward-thinking leader with a deep understanding of the developer landscape? We're seeking an advocate for our internal 10,000+ engineers, ready to champion their needs and perspectives. As the nexus between our expansive engineering community and the broader business, you will spearhead strategic initiatives, revolutionizing how we engage with and empower our developers and setting a gold standard for developer engagement and evangelism.
We're looking for an inspirational figure fueled by a passion for the developer community. This individual should inherently understand the nuances of the developer landscape and be able to forge a dynamic bond with our internal 10,000+ engineering community. Your communication skills will be top-notch. While engaging with various levels of the company, you must possess a hands-on approach when dealing with engineers. Your relatability and understanding of our engineers will be your greatest asset.
In This Position, You Will
Developer Advocacy: Champion our products, ensuring they meet developers' needs and filling gaps where necessary.
Relationship Building: Build and nurture relationships with the developer community, driving awareness and adoption of our internal developer products.
Engagement & Presentation: Engage with our Salesforce engineers and the broader developer community. Present in various settings (virtual and in-person) - from team workshops to global forums. Lead major internal developer programs to drive awareness. Be able to run hands-on workshops with developers. Drive marketing and education campaigns.
Feedback Mechanism: Design and implement surveys to gauge and monitor satisfaction levels within our developer community. Share feedback with PM owners of developer tools.
Onboarding & Training: Collaborate with our Technology Learning partners to optimize the onboarding experience, ensuring new hires have the tools and knowledge for successful integration into our ecosystem. Work with our doc partners to drive learning materials.
Strategic Planning: Collaborate with product managers, engineering leaders, and executives to formulate and execute developer engagement strategies.
Requirements
3+ years of experience in Developer Relations, Developer Advocacy or similar experience
Proven experience in building, nurturing, and supporting developer communities
Ability to create clear, compelling, and accessible technical content, such as blog posts, tutorials, videos, and documentation
Comfortable presenting and speaking in public, whether it be at internal meetings, workshops, conferences, or webinars
Experience giving presentations to technical audiences
Organize and participate in internal developer community events, hackathons, and internal conferences to promote our platform and foster a sense of belonging among developers
Demonstrable ability to handle both positive and negative feedback from the community with tact and grace
BS or MS in Computer Science or related fields
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For New York-based roles, the base salary hiring range for this position is $188,200 to $305,600.
For Washington-based roles, the base salary hiring range for this position is $172,500 to $280,200.
For California-based roles, the base salary hiring range for this position is $188,200 to $305,600.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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