Director of Product Design

San Francisco, CA, United States

About Us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub.

About You

Learn more about us on our company page.

You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.

About This Role

You will be a key member of the design leadership team here at Udemy, reporting to the VP of Design & Research and influencing the overall design strategy for a diverse, global team. As the Design leader for Udemy’s learners’ experiences, you will bring your diverse background and experiences to lead products and features used by millions of learners globally. This team is focused on building best-in-class UX for Udemy’s rich learners’ experience, which sits at the heart of all of Udemy’s product offerings.

You will help champion the needs of learners and instructors who are focused on refining and building new professional skills, a key need identified by our 10,500+ Udemy Business partners around the world. You will build and lead a design team that partners closely with product managers, researchers, engineers, marketers and content strategists to prioritize, create, and ship simple, elegant, and easy to use features across all platforms. You will be leading the team to high quality and state-of-the-art design work with your keen design sense and leadership experience. Udemy and our global UX team are thriving, and you’ll play an influential role in recruiting and hiring designers for your team and beyond.

What you'll be doing:

Provide design leadership across all projects within the Learners’ Experience team to maximize impact for our learners, instructors, and business partners

Contribute to design processes and internal project planning for the Learners’ Experience team and Udemy’s product design team

Partner closely with stakeholders across the company to ensure seamless introduction of new products and features with top-notch user experience

Oversee the execution of projects to ensure project goals and timelines are met

Build partnerships with Udemy Business and Udemy’s consumer product teams to keep learning at the heart of our work

Own and evangelize the design and experience vision for our learner experience

What you’ll have

10+ years of experience in UX, product design and visual design for web and mobile based products. Experience with other device classes is a plus.

5+ years of experience managing product design teams

Experience with user research, design process, design systems and tooling, early usability studies, iterative approach to product development and deployment.

A Track record of leading your team through product releases with user facing design from start to finish.

Experience with building UX for AI solutions, subscription services or e-learning experiences is a plus.

Superior communications skills, ability to facilitate a diverse room of stakeholders and inspire cross-departmental collaboration

Successfully built and mentored teams by fostering an awesome team culture and positive working relationships. And you can’t wait to do it again, here at Udemy.

A portfolio showcasing projects that demonstrate your problem solving process as well as leading teams to pixel-perfect design solutions

Eagerness to join a design team that is excited to change lives around the world through learning!

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage

HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions

Transgender Benefits: Expanded medical coverage for gender-affirming care

Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay

Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

Retirement: Pre-tax and Roth 401(k) plan with an employer contribution

Charitable Giving: Corporate charitable match for eligible nonprofits and charities

Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly

Holidays: Twelve paid holidays throughout the year

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits, equity and a bonus.

Hiring Compensation Range

$224,000—$308,000 USD

#J-18808-Ljbffr