ServiceNow Technology Consultant
Washington, DC, United States
Business has changed - so should consulting. We are strategists, technologists, engineers, and designers who bridge the gap between consulting, design, and marketing to help our clients build impactful customer experiences and drive long-lasting change.Named as Vault’s Top 50 Consulting Firms of 2020 and one of America’s Best Management Consulting Firms by Forbes, Ignyte is looking for an Operations Consultant to join our team where people grow and adapt together to find the best solutions for our clients.
What You'll Do
At Ignyte, our ServiceNowTechnology Consultants are passionate about creating innovative solutions across various industries that address critical business problems using the latest digital technologies. You’ll be challenged daily as you wear multiple hats leading multiple project types to successful completion
As a ServiceNowTechnology Consultant, we give you the opportunity to create your own career path based on your interests, the skills you already possess as well as the skills you’d like to have. Your everyday tasks can range from working with clients to plan and implement their technology solutions, to generate operational reports or KPI analysis, and to workwith designers to create user interfaces.
You’ll work with our firm’s leadership from day one to formulate your own job description and career goals. Not sure where you fit in? We’ll work with you to figure it out as part of the application process.
What We're Looking For
Bachelor’s degree from a four-year college or university (information systems, engineering, or other technical degree preferred)
Graduate degree not required but a plus
3-5 years of experience with ServiceNow development and/or implementation
Relevant consulting experience witha technical background
“Big 4” consulting experience is a plus
Createand develop innovative solutionsaddressing client's businessrequirements in consideration of process design, ServiceNow technical best practice and standards
Experience in designing use cases, categorizing requirements, and creating functional and requirement specifications documents
Ability to create high-quality presentations, models, and analyses, and other deliverables and present them to clients and upper management
Knowledge of Agile, Scrum, Kanban, and Critical Path development and implementation methodologies
Possesses strong ability to develop and manage work plans to address client requests and tasks
Experience leading small to medium teams by example to achieve project goals and complete major deliverables
Excellent interpersonal skills to communicate with colleagues and executives alike
Hard working, self-motivated individuals who are comfortable handling ambiguity and able to successfully complete tasks within deadlines with limited supervision
Creative, “big picture” thinking while maintaining a keen attention to detail
Ability to assist in proposal writing for business development opportunities
Ability to set, manage and meet expectations and deadlines
What You'll Gain
Experience working with a team of smart and driven professionals at a passionate DC consulting startup
Involvement in a fun and engaging team-oriented atmosphere
Exposure to business issues and challenges in a variety of industries
Opportunity to leverage your computer knowledge, analytical, and client-facing skills
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