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The Hertz Corporation
Chicago, IL, United States
Essential Requirements: * High School Diploma or equivalent* Passion for customer service with 100% customer focus* 2 year of customer service experience* Ability to handle multiple tasks and have good organizational skills* Allowed to legally drive a vehicle* Ability to work any schedule to include nights, weekends, and holidays based on the dema
Job Source: The Hertz CorporationFirst Citizens
Chicago, IL, United States
Overview CIT Rail , part of First Citizens Bank, offers a full suite of railcar leasing and equipment financing solutions to rail shippers and carriers across North America. It manages one of the youngest and most diversified railcar and locomotive fleets in the industry and leverages its deep experience to empower customers to succeed and prosper
Job Source: First CitizensRaising Cane's
Crestwood, IL, United States
Starting hiring pay range (based on location, experience, qualifications, etc.): $16 - $17.50 / hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in th
Job Source: Raising Cane'sWalgreens
Palos Heights, IL, United States
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves cust
Job Source: WalgreensZips Car Wash
Villa Park, IL, United States
Job Details Job Location ILVIL W Roosevelt - Villa Park, IL Education Level High School Travel Percentage Negligible Job Category Customer Service Description How would you like to write your own paycheck?! Check us out at Jet Brite! We are hiring for hourly + commission positions where theres no limit to what you can make! To be eligible fo
Job Source: Zips Car WashWalgreens
Crestwood, IL, United States
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves cust
Job Source: WalgreensChicago Artists Coalition
Chicago, IL, United States
**Customer Service Associate** *Chicagos Old Town School of Folk Music is the largest community school of the arts in the U.S. and a non-profit organization committed to celebrating American music and global cultures. Founded in 1957, the Old Town School of Folk Music provides a wide range of music, dance, and arts courses to people of all ages, ab
Job Source: Chicago Artists CoalitionRaising Cane's
Morton Grove, IL, United States
Starting hiring pay range (based on location, experience, qualifications, etc.): $16 - $17.50 / hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in th
Job Source: Raising Cane'sChicago, IL, United States
**Customer Service Associate**
* Chicago, IL
* Full Time
* Experienced
Notre is currently seeking a full-time Customer Service Associate. This team member will be responsible for addressing customer service requests received via our customer support channels and social media platforms. The ideal candidate will be organized, motivated, a strong communicator, and have excellent knowledge of sneaker and luxury apparel brands. The ability to build customer bonds via product knowledge, personality and enthusiasm is important.
**Responsibilities:**
Monitor various support channels such as email and social media while addressing customer
concerns in a timely, pleasant, and efficient manner.
* Order cancellations
* Address change requests
* Measurement requests
* Manage returns - process, inspect, and ensure items are in new condition
* Address various other customer inquiries
Assist with administration duties
* File claims
* Perform risk management duties
Coordination & Communication
* Work with warehouse and retail management to ensure customer requests are being met
* Identify key areas of improvement and partner with management team to implement policies, procedures, technical improvements and training programs to address those areas
* Act as liaison and point of contact for other departments to ensure a customer focused approach to business initiatives
* Provide weekly customer feedback report to management
**Minimum Qualifications:**
* 2+ years of customer service experience or luxury retail experience
* Proficient in Microsoft Office and Google Sheets
* Excellent verbal and written communication skills
* Ability to gracefully deal with challenges and hostile communication
* Shows great attention to detail
* Process oriented
* Passion for providing excellent customer service
**Preferred Qualifications:**
* Associate degree or higher in Advertising, Creative Writing, English Literature, Journalism,
Marketing, or related field
* Experience working in a fast-paced retail ecommerce environment
* Working knowledge of the types of brands and products Notre carries
* Familiarity with Lightspeed, Shopify, and Zendesk
****Writing samples are strongly encouraged****
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Customer Service Associate jobs in Chicago, IL, United States
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