Spa Receptionist - Lakeway Resort and Spa
Austin, TX, United States
Job Description
What you will be doing
Greet guests/residents at the Spa Front Desk and administer keys to locker areas, if applicable.
Handle all administrative functions of the spa, including use of spa software, maintaining inventory of supplies, answering telephones, making appointments and answering questions.
Monitor spa appointments and ensure proper staffing to maintain sense of order and efficiency.
Process transactions for all events, guest fees, membership fees, dues, etc.
Ensure facility is prepared for proper opening and closing each day.
Participate in further learning activities up to and including product knowledge.
Maintain up to date knowledge of hotel services, products and procedures.
Provide Spa tours and perform other duties as assigned.
Location Description
101 Lakeway Dr, Austin, Texas 78734
Relax and enjoy the tranquility of Lakeside Reflections at the Lakeway Resort and Spa. Perched above the shimmering waters of Lake Travis, our Texas Hill Country resort provides a variety of sports and recreational amenities for the entire family. We also feature a full-service spa, three large swimming pools, a whirlpool, a swim-up bar and a slide area that's terrific for kids. Enjoy cocktails with a view at our rustic lower lobby bar and savor creative Southern cuisine at our restaurant with outside seating featuring panoramic lake views.
Requirements
What we are looking for High School diploma or equivalent and/or 1 year experience in a spa or related field preferred.
1 year retail experience preferred.
Ability to speak multiple languages desired.
May be required to work varying schedules to reflect the business needs of the property
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all time