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Forbright Bank
Chevy Chase
Job Description Job Description COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energ
Job Source: Forbright BankNavy Federal Credit Union
Vienna, VA, United States
Overview As a Portfolio and Product Architect, you will provide strategic architectural guidance within the assigned domains, ensuring that portfolio and product architectures are aligned with enterprise strategy and roadmaps. You will leverage industry standards and frameworks, adopt modern, cloud-native architectures to enable business innovatio
Job Source: Navy Federal Credit UnionConfidential
Washington, DC, United States
Vice President, Digital Banking Manager About the Company Acclaimed banking institution Industry Banking Type Privately Held About the Role The Company is seeking a VP Digital Banking Manager to lead and manage the digital bank's operational teams, including deposit operations, fraud mitigation, and customer service. The successful candidate will
Job Source: ConfidentialForbright Bank
Martin's Additions, MD, United States
COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energy, healthcare, technology, financia
Job Source: Forbright BankAmerican Society Of Hematology
Washington, DC, United States
Job Description Job Description POSITION SUMMARY The Digital Content Specialist is primarily responsible for evaluating and editing the Society’s website content and managing the organization and reorganization efforts of content on the Society’s web properties. In conjunction with the Web Coordinator and the Web Design Specialist, this positio
Job Source: American Society Of HematologyThe National Park Foundation
Washington, DC, United States
Job Description Job Description POSITION OVERVIEW The Digital Specialist, Marketing will support the digital promotion of the National Park Foundation brand and deliver NPF messaging to a multitude of audiences. The specialist will work with the Sr. Manager in developing, implementing, and tracking digital campaigns to increase brand aware
Job Source: The National Park FoundationThe National Park Foundation
Washington, DC, United States
POSITION OVERVIEW The Digital Specialist, Marketing will support the digital promotion of the National Park Foundation brand and deliver NPF messaging to a multitude of audiences. The specialist will work with the Sr. Manager in developing, implementing, and tracking digital campaigns to increase brand awareness, generate engagement and email sign
Job Source: The National Park FoundationAmerican Federation of State, County and Municipal Employees
Washington, DC, United States
For each position of interest, please send a separate email with an attached cover letter and resume to: [email protected] . Also, include the position title, and if you are a current member of an AFSCME Local, in the subject line of your email. This position will be responsible for supporting all aspects of AFSCME’s digital team. Under the dir
Job Source: American Federation of State, County and Municipal EmployeesSilver Spring, MD, United States
3TG Staffing Solutions
Who Are We?
We are a 100% women-owned business comprised of an encouraging, supportive, and diverse team who works to provide solutions and qualified staff for our clients. We maintain a high level of communication and function as a cohesive, collaborative team. If we sound like a good fit for you, we would love to hear from you!
What do we do?
We help experienced talent regain employment. Our recruiting, training, and staffing process ensures effective strategy, efficient planning, and timely execution. We specialize in top-quality direct-hire, temp-to-hire, and strategy consulting services virtually and on-site. 3TG specializes in business operations positions from entry-level to upper-level management in various industries.
Digital Banking Specialist
Silver Springs, Maryland
Hybrid 1 day Out of Office
The Digital Banking Specialist plays a critical role in supporting, implementing, and troubleshooting our suite of Digital Banking services. This includes but is not limited to, online and mobile banking, mobile deposits, remote deposits, ACH transactions, and ATM/Debit card services. As a specialist, you will:
Responsibilities
Provide expert servicing, implementation, and technical support for all Digital Banking products, ensuring a seamless and secure user experience.
Identify, research, and resolve potential fraud, leveraging advanced tools to protect our clients and their assets.
Serve as a liaison between customers and our team, ensuring effective communication and training on our digital products and services.
Offer in-depth support via phone and email, addressing complex issues with patience and expertise.
Process digital banking requests and applications, adhering to strict protocols to minimize risk and uphold our commitment to service excellence.
Work closely with internal teams to support and troubleshoot Digital Banking needs, including software and hardware issues.
Coordinate with third-party vendors for customer setup and problem resolution.
Qualifications
High School diploma or equivalent required.
A minimum of 2 years experience in banking with a focus on digital banking product troubleshooting.
At least 3 years of customer service experience.
Familiarity with core banking systems, with a preference for FIS products.
Comprehensive understanding of banking products, especially in the digital domain.
Proficiency in MS Office, particularly Word and Excel.
Skilled in the use of computers, smartphones, tablets, and various operating systems, with the ability to troubleshoot technical issues.
Excellent communication skills, with the ability to explain complex issues clearly and concisely.
Preferences
Experience in a call center environment.
At 3TG Staffing Solutions, we value diverse perspectives and encourage applications from all qualified individuals. If you're passionate about leveraging technology to enhance the banking experience, we'd love to hear from you. Even if you don't meet every requirement, your enthusiasm and willingness to contribute to our team are what matter most.
Email Alert for Digital Banking Specialist jobs in Silver Spring, MD, United States
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