General Manager

, AZ, United States

Summary

Qualastat’s General Manager is responsible for its overall business operations, strategy, and development. This position takes full ownership of Qualastat’s performance in terms of its health and productivity– including but not limited to revenue planning, sales management, operations, engineering and new product development, market analysis, organization design and workforce development, operational excellence and facility optimization. As an empowered and capable leader of one of Trexon’s companies, this position drives Qualastat towards higher levels of growth and profitability through innovation, performance, quality, and service.

Through a comprehensive understanding of Qualastat’s brand, customers, markets, and capabilities, this position creates a customer-first environment in which employees, workflows, systems and tools can be deployed to create sustainable growth and profitable value for shareholders through our engineered solutions and technical applications.

This passionate, dynamic, adaptable and strategic leader is motivated by continuous business improvements and expansion. They have interchangeable leadership skills in the areas of people, sales, and technical aptitude. This person is a prudent and ambitious manager with an intellectual curiosity and proven track record around new product and market development, and the organic growth that comes from it. They have a growth mindset and social influence around people, with an aptitude for change management in complex groups and managing, integrating and evolving operations.

Minimum Qualifications

This position is an onsite position (not remote) and requires up to fifty (50%) travel between Arizona and Pennsylvania plants, to visit customers, have a presence at trade shows and industry events, and to work with other Trexon companies.

Education: Four (4) year technical degree preferred – or equivalent experience leading and growing a comparable business in the major markets that we serve.

Experience: Five (5) years of experience in a manufacturing organization, cable assembly preferred – and at least three (3) of which have been in a meaningful sales or engineering leadership position. Proven experience in developing profitable strategies and implementing vision. Experience presenting high level business performance and strategic initiatives to Corporate and/or Board leadership teams preferred.

Knowledge: Working knowledge of multi-faceted business processes and functions, including but not limited to finance, product development, manufacturing, procurement, and people/performance management. Strong industry knowledge. Training will be provided on internal Qualastat/Trexon processes and systems, as required for this position.

Skills: Must have outstanding organizational and leadership skills, strong analytical ability, and problem-solving aptitude. Strong management skills and social influence including planning, resource organization, team building, time management, emotional intelligence, change and conflict management, influencing and negotiation, endurance, a strategic mindset, and sound judgment. Ability to work with a specification-grade technical product, and to work with engineering and technical teams. Ability to communicate and present ideas/data effectively internally and externally, including Corporate and company-level communication related to growth strategy and monthly business operations reviews.

This position requires use of information or access to hardware and documents which are subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. The employee must occasionally crouch, stoop, or reach. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate.

Specific Position Duties

Strategic Planning

Develop vision and strategy – including budgets, initiatives, and plans for organic growth and expansion for the business into new markets or geographies – in-line with Trexon’s overall business and financial objectives.

Communicate, explain and operationalize strategies into actionable improvements and prioritized plans that can be managed to and executed on by teams and individual contributors in an empowering, collaborative and focused way.

Develop internal metrics to measure, track, isolate and diagnose areas of strength and improvements needed, that will allow the company to execute on its initiatives and meet its targets.

Identify opportunities (i.e. megatrends, market segments and applications) that can be leveraged and pursued to strengthen brand, performance and competitive advantage.

Participate in operations reviews, planning and strategy sessions with greater leadership and corporate teams.

Business Development

Generate ideas, define initiatives, and direct activities that improve the business as it relates to brand, competitive advantage and market position.

Identify reasonable and strategic opportunities for geographic or market expansion. Build and appraise strategic partnerships, onboard new customers, and penetrate new markets in a way that drives sustainable and quality revenues.

Create and elevate a channel-to-market organization, and product development capabilities, that results in reaching target customers, revenue, and profitability metrics.

Actively monitor customer service and market trends to make necessary improvements and coach the team in continuously improving communication, processes, and relationships to elevate the customer journey and experience.

Product Development

Ensure that the company’s philosophies, values and market opportunities are central to the company’s product development processes and practices.

Lead and elevate the product development processes and teams through the established leadership structure, in a way that allows the teams to research and invent solutions, develop proposals, enhance existing products, and optimize the design process more effectively.

Oversee the frameworks and methodologies to assess the viability of new products, and the company’s ability to solve customer problems.

Operational Excellence

Diagnose and identify opportunities for continuous improvement. Lead assessment of current practices and policies and identify opportunities to unburden workflows, increase profitability, remove obstacles, and drive action.

Drive standardization in alignment with broader organization goals, where appropriate, such as quality standards, documentation protocols, and performance metrics.

Develop systems thinking within the organization, focusing on how different parts/functions are related and work together to create outcomes. Implement organization design changes to improve outcomes.

Lead manage and monitor production planning, purchasing, materials management, operations and quoting/pricing functions via ERP operating system.

Work with existing teams to modernize and improve manufacturing and overall operations, including but not limited to upgraded technology, updated facilities, better tooling and systems, automated processes, machinery investments, optimized and standardized workflows, and implementing LEAN principles.

Workforce Development

Plan, design, allocate, add, and shift resources as needed based on business priorities and objectives.

Energize and focus teams; develop a work environment, workplace and culture of high performance and innovation.

Develop an excellent team of strong and diverse leaders that can respond to opportunities, navigate challenges, and execute on business needs.

Architect sustainable, adaptable, and scalable teams that are resourced and able to be empowered.

Establish a human capital strategy that retains and develops top performers, including plans and programs to support the career development and sustainability of teams.

Create a framework for recruiting, hiring, and training employees to increase the skills/knowledge of employees and teams, adherence to compliance standards, and optimized business performance.

Set management standards, controls and practices that optimize the health and safety of the organization and minimizes risk.

Other responsibilities, initiatives and ad-hoc projects as required.

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