IT/OT Infrastructure Specialist

Jersey City, NJ, United States

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WORLD

From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry.

Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we're collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries-one improvement at a time.

Chemours is seeking an IT Infrastructure Specialist to join our growing Information Technology team! This position will report directly to the IT Service Delivery Lead at our Penns Grove, NJ location.

The responsibilities of the position include, but are not limited to, the following:

Support the entire lifecycle including inventory, installation, deployment, break-fix (HW and SW), asset return and end-of-life management

Provide second-tier support for end-user support escalations, including potential off-hours, on-site manufacturing critical PC/Network support

Perform all functions required to install, configure, and test computer software, applications and/or upgrades on company-issued devices, including personal computers, tablets, virtual desktop clients, mobile devices, and connections to the networked environment

Provide training to end-user support resources and employees on the use of technology, as appropriate.

Develop and implement support technician documentation, tools, and processes

Identify and develop approaches to solve moderate-level IT issues and recommend improvements

Support Service Delivery "End to End" for IT and OT Server, Network, and IIoT solutions, work with vendors, and teams to ensure business results

Support Sites Telcom network.

Interact with key business leaders to understand new requirements for services and in the support and resolution of problems

Support of Microsoft Server, and Cisco Networks in Manufacturing environments

Support Cyber Security Requirements for Systems and Services

Drive end-to-end resolutions for all issues in a site environment

Participate in special projects, as appropriate

24x7 Operational Support (On Call for Critical System Support)

The following is required for this role: Bachelor's degree in related area or an Associate's degree with 5+ years of equivalent experience

3+ years experience supporting Local Area Networks

Experience supporting Wireless Networks

Experience with Cisco Technologies

Familiarity with a variety of networking and personal computer software

Strong communication skills with the ability to describe technology solutions in business terms.

Ability to manage multiple vendors to resolve business-critical problems

Ability to manage complex Systems integrating multiple technologies

Ability to perform physical tasks such as lifting and moving up to 30 pounds

Ability to work independently as well as part of a team

Travel between sites will be required (Wilmington area & NJ)

The following is preferred for this role: Experience with Microsoft Office365 Services and tools (Teams, Sharepoint, PowerBI, Power Automate...)

Experience with Endpoint Security tools like Endpoint Privilege Management or Password Safe/LAPS Tools

Experience with Windows scripting languages such as PowerShell and Batch Three (3) years supporting Microsoft Windows Operating System Environment.

Three (3) years of user support experience, troubleshooting hardware and software issues.

Three (3) years supporting Cisco Network Environment.

Information Technology Certifications such as CompTIA A+, Net+, Cisco or equivalent

Benefits:

Competitive Compensation

Comprehensive Benefits Packages

Paid Site Holidays and Paid Day of Service

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Strong Inclusion and Diversity Initiatives

Company-paid Volunteer Days

We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we're proud to be Certified™ by Great Place to Work®.

Learn more about Chemours and our culture by visiting Chemours.com/careers.

Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.

Chemours is an E-Verify employer.

Candidates must be able to perform all duties listed with or without accommodation.

Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position

In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.

Pay Range (in local currency):

$81,715.00 - $127,680.00

Chemours Level:

24

Annual Bonus Target:

6%

The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.

At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."