Lead Product Manager

San Jose, CA, United States

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.

Job Description Summary:

As Sr. Product Manager for PayPal Checkout, you will lead core pieces of the most revenue generating product for the company. You will define strategy, priorities, and deliver best in class merchant and consumer Checkout experiences. You need to have a heavy customer focus, driving outcome-based product improvements with an experimentation mindset. Implementation of a hypothesis-based backlog spanning across multiple teams and geographic locations will be critical to this role's Job Description:

About PayPal:

PayPal is driven by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Founded in 1998, we continue to be at the forefront of the digital-payments revolution, processing almost 10 million payments for our customers per day. PayPal gives people better ways to connect to their money and to each other, helping them send money without sharing financial information and with the flexibility to pay using their PayPal account balances, bank accounts, PayPal Credit, and credit cards. With our 237 million active digital wallets, we have created an open and secure payments ecosystem people and businesses choose to securely transact with each other online, in stores and on mobile devices. PayPal is a truly global payments platform (including Braintree, Venmo and Xoom) and enables consumers and merchants in 203 markets to get paid in more than 100 currencies, withdraw funds to their bank accounts in 57 currencies and hold balances in their PayPal accounts in 26 currencies.

PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

The Role:

As a Sr. Product Manager for PayPal Checkout, you will lead core pieces of the most revenue generating product for the company. You will define strategy, priorities, and deliver best in class merchant and consumer Checkout experiences. You need to have a heavy customer focus, driving outcome-based product improvements with an experimentation mindset. Implementation of a hypothesis-based backlog spanning across multiple teams and geographic locations will be critical to this role's success.

Your role will be responsible for managing and interacting with Sales, Professional Services, Business, Financial, Analytical and Technical stakeholders within PayPal branded experience teams. Your background must be a Product Management lead from a fast-moving tech company with an experimentation culture and mobile experience (app or mobile web) is a must. Your intangibles should include entrepreneurship and being able to thrive and set direction and strategy in ambiguity. You will be expected to understand your product and feature set from both a strategy high and tactical low level. You should be at the whiteboard with your PM and Design teams crafting elegant user experiences and be able to critique engineering and design approaches.

Key Responsibilities:

Formulate a long and short-term product strategy to ensure delivery of customer outcomes

Identify business opportunities with new product and platform capabilities for merchants

Responsible for key feature sets serving 300+M consumers. PayPal branded checkout products are omni channel: web, mobile, devices, etc.

Partner with Sales team to identify new growth opportunities for merchants including large platforms like Google, Meta etc.

Have an execution bias and deep passion for solving customer problems, specifically reducing friction and reducing cognitive load in customer experiences

Have strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner

Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).

Deliver results. Set and own business outcomes as it relates to customer experinces

Define and measure key performance indicators to evaluate and understand product value.

Requisite Experience:

Strong Product Management track record in high-volume, high-pressure environment for top Tech companies.

Strong business and technical acumen. You’ll be expected to help define technical requirements

Global mindset with ability to build to scale.

Deep expertise in mobile user experience, operating systems and delivery platforms.

Ability to influence at all levels of the organization and across multiple domains.

7 - 10+ years’ experience in Product Management

Excellent time management skills with ability to manage a large, diverse set of to-dos – vigorously prioritize, stay on top of multiple work streams, monitor progress, hold owners accountable.

Communication style motivated by brevity and purposeful outcomes with experience interfacing with executives.

Ability to travel both domestically and internationally when needed

MBA or MS is preferred

Preferred Qualifications:

Ability to quickly adapt to rapidly changing environments while serving as a steady point of continuity for the team.

Excellent organizational, communication, and interpersonal skills.

Excellent relationship management skills in a challenging, fast paced environment

Strong problem-solving, conflict resolution, influencing and decision-making skills and high attention to detail.

Excellent communication, interpersonal and negotiation skills to gain trust, achieve business objectives and work directly with

Additional Job Description:

Subsidiary:

PayPal Travel Percent:

0 -

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$107300 to $259600 Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Any general requests for consideration of your skills, please Join Our Talent Community.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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