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Wolters Kluwer
Columbus, OH, United States
We are currently seeking dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal
Job Source: Wolters KluwerLumen
Columbus, OH, United States
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines
Job Source: LumenNFI
Columbus, OH, United States
NFI is seeking a Customer Success Manager to oversee an account management team for a new and exciting strategic initiative providing eCommerce fulfillment services to the mid-market. The position manages merchant service coordinators who are responsible for interaction with merchants on a day-to-day basis regarding operations performance, service
Job Source: NFIimpact.com
Columbus, OH, United States
Our Company: At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the p
Job Source: impact.comTrellix
Columbus, OH, United States
Job Title: Customer Success Manager Role Overview: The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the ado
Job Source: TrellixWilson Language Training
Columbus, OH, United States
Customer Success Specialist Department: Customer Experience Location: Wilson Language Training is a pioneer and leader in championing the science of reading and empowering educators across the country to pursue -Literacy for All.- For over 30 years, Wilson Language Training- (WLT) has been devoted to improving instruction for students with dysle
Job Source: Wilson Language TrainingBravado
Columbus, OH, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoTrueCommerce
Columbus, OH, United States
Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact. TrueCommerce is seeking customer-centric talent for our Customer Success Manager role to focus on retention and engagement of our key customers. The Customer Succe
Job Source: TrueCommerceColumbus, OH, United States
We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.
In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!
**Responsibilities:**
+ Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications
+ Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance
+ Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs
+ Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers
+ Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests
+ Develop and maintain positive working relationships with customers and other key partners
+ Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning
**Qualifications:**
+ Bachelor's degree from an accredited college/university or equivalent B2B client service experience
+ Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry
**Preferred Knowledge, Skills or Abilities:**
+ Strong organizational, time management and multi-tasking skills
+ Ability to absorb product knowledge quickly and process information to apply to customer needs
+ Ability to make sound business decisions and exercise discretion and judgment
+ Experience generating add-on sales revenue preferred
+ Strong analytical and problem-solving skills
+ Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
_Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right._
_For more information about our solutions and organization, visit_ _www.wolterskluwer.com,_ _follow us on Twitter, Facebook, LinkedIn, and YouTube._
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Customer Success Associate jobs in Columbus, OH, United States
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