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  • Baptist Memorial Health Care Corporation

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  • Baptist Memorial

    Consultant-Customer Success - HS Baptist Onecare Corporate

    Memphis, TN, United States

    Summary The Customer Success Consultant is responsible for relationships with Baptist OneCare Connect program partners. The position serves as the focal point for problems, questions and concerns from clinic partners about their Epic EMR and practice management system. This position plays a vital role in ensuring system adoption, customer happines

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Analyst-Applications Access & Rev Interm (Scheduling, Registration) - HS Baptist Onecare Corporate

Memphis, TN, United States

Summary

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare (Epic). Perform workflow assessments, capture business needs and analyze internal business system to determine functional requirements for optimal utilization. Possess clinical, financial, technical or application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to callback, and on-call as required. Perform other duties as assigned.

Responsibilities

Facilitates implementation of Baptist OneCare and associated projects to meet organizational objectives and strategies.

Analyzes problems, recommends improvement and develops appropriate action plans utilizing Baptist Management System Tools to promote transformation and ensure successful implementation.

Completes testing of software applications using established standards and protocols.

Provides ongoing support of Epic and other applications under area of responsibility.

Completes assigned goals.

Requirements, Preferences and Experience

Education

Preferred: Bachelor's degree.

Minimum: Education from an accredited institution or experience as listed. Education of certificate program or two year college degree; Completion of Epic certification within 90 days of completing training.

Experience

Preferred: Experience in project management and/or system implementations.

Minimum: Proven combination of experience that demonstrates knowledge of healthcare issues, systems issues, software design and integration. Minimum of five years of relevant experience or combination of experience and education.

Special Skills

Minimum: Proficiency in communicating and performing the techniques of information systems assessment and implementation. Proficiency in communicating and performing Information Technology assessments.

Training

Preferred: Project management or Information Technology training.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

Competitive salaries

Paid vacation/time off

Continuing education opportunities

Generous retirement plan

Health insurance, including dental and vision

Sick leave

Service awards

Free parking

Short-term disability

Life insurance

Health care and dependent care spending accounts

Education assistance/continuing education

Employee referral program

Job Summary:

Position: 17971 - Analyst-Applications Access & Revenue Intermediate

Facility: BMHCC Corporate Office

Department: HS Baptist Onecare Corporate

Category: Information Systems

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:TN:Memphis

Located in the Memphis metro area

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Analyst-Applications Access & Rev Interm (Scheduling, Registration) - HS Baptist Onecare Corporate jobs in Memphis, TN, United States

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