Director project management

Chicago, IL, United States

Full job description

Company Description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment.

CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Job Description

PLEASE NOTE: Candidates for this role must be able to work out of our Philadelphia, New York, or Chicago offices.

The Director is an account team’s production lead! Ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports.

Key Responsibilities:

Knowledge

PM Approach: Ensures that the project management team utilizes a flexible project management approach

PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be a strategic problem solver

Talent Selection: Demonstrates the ability to hire and retain highly capable people while cultivating diversity and career development

SOWs: Accountable for the accuracy of all team SOWs

Problem Solving: Team’s chief problem solver and talent choreographer

Agency process: Develops key operational tools (i.e. team or brand specific processes)

Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively handle performance issues

Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects

Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Solid understanding of today’s digital technologies

Strategy

Resource allocation: Reviews all projects across account to resolve resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need

Project Plans: Accountable for account-level master project plan creation and management.

Process improvement: Proactively sees opportunities to adjust processes for efficiencies \

Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions

Advising: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations

Risk Management: Leads large teams to develop and manage risk mitigation plans

Tactics and Execution

Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources

Internal Relationships and Team Leadership: Collaborative business partner to team capability leads

Management: Responsible for the career development of others

Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks

Vendors: Point of escalation for vendor management concerns

Scope Definition: Scopes and estimates complex, multi-channel engagements

Client Relationship

Relationship: Client-facing lead on issues related to production and project management

Client knowledge: Understands the client’s business and plans projects accordingly

Passion: Demonstrates passion for the brands and our work

Accountability: Owns vendor/partner relationships

Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution

New Business: Production lead on new business pitches; identifies upsell opportunities

Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills

Qualifications

Professional presentation and client facing skills

Dynamic negotiation and conflict management skills

Advanced in Microsoft Office including Excel and Microsoft Project

Wide-ranging knowledge of digital

Knowledge of healthcare is a strong plus

Exhibits Integrity and Trust

Exhibits Self Development

Education and Experience

Bachelors degree required

Demonstrates progression in level of responsibility within a professional project management environment

Agency or digital project experience required

Healthcare experience strongly preferred

Outstanding planning, coordination, management, and communication skills are required

Experience with risk management, change management, communications management

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more

Monetary assistance and support for Adoption, Surrogacy and Fertility

Monetary assistance and support for pet adoption

Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

Tuition Assistance

Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

Matching Gifts programs

Flexible working arrangements

‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

CoLab is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $91,000 - $154,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/1/2024.

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