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PosiGen
New Orleans, LA, United States
Job Description Job Description Join the Solar For All Revolution! At PosiGen, we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high im
Job Source: PosiGenKrewe
New Orleans, LA, United States
Krewe Customer Experience Specialist New Orleans , Louisiana Apply Now KREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown. Since launching in 2013 the brand has continued to grow and evolve with an extensive offering of unique, hand-crafted sun and optical frames des
Job Source: KreweCengage Group
New Orleans, LA, United States
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values di
Job Source: Cengage GroupExpeditors
New Orleans, LA, United States
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained
Job Source: ExpeditorsBest Buy
Harvey, LA, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyTulane University
New Orleans, LA, United States
Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. Click "Apply Now" to apply for this job. Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer a
Job Source: Tulane UniversityCornerstone OnDemand
New Orleans, LA, United States
Cornerstone onDemand Advanced Technical Support Specialist New Orleans , Louisiana Apply Now Job Title: Advanced Technical Support Specialist Job Description: The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, c
Job Source: Cornerstone OnDemandCornerstone onDemand
New Orleans, LA, United States
Cornerstone onDemand Senior Manager, Global Customer Support New Orleans , Louisiana Apply Now Job Title: Senior Manager, Global Customer Support Job Description: The Senior Manager, Global Customer Support will have a passion for delivering extraordinary customer experiences and leading a team of highly skilled customer support spec
Job Source: Cornerstone onDemandNew Orleans, LA, United States
Our client, a large non-profit located in the downtown area of New Orleans, it's looking for a customer/client expert! If you have a successful history of working with the public and of top-level conflict resolution, this is a great opportunity! This position is temporary and will run a minimum of six months with the possibility of extending further with high call volumes. Pay is commiserate with experience, and will start between $30/hr. and $40/hr.
Responsibilities:
Provide one-on-one assistance to residential and commercial/industrial customers, addressing inquiries and concerns promptly.
Handle utility billing issues arising from incoming calls, ensuring efficient resolution.
Assist customers with questions.
Communicate and facilitate upcoming changes coming to the billing process.
Proactively engage with customers to ensure timely bill payments, mitigating contested bills through clear explanations of new billing
Requirements:
Previous experience with large commercial and industrial customers preferred.
Proficiency in managing difficult customer conversations.
Strong conflict resolution skills, capable of making informed decisions based on detailed account data.
Ability to report trends and patterns in customer issues to management for strategic adjustments.
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Customer Resolution Specialist jobs in New Orleans, LA, United States
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