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Cobra Power
Boston, MA, United States
Job Description Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have exp
Job Source: Cobra PowerAmped-up Enterprise, Inc.
Boston, MA, United States
Here at Amped-up Enterprise we believe that Customer Service is the core of our business, and our teams are the link and glue of our company. We strive to create an environment where we provide hands-on training, tailored feedback, opportunity, and support to excel and grow personally and professionally. We welcome all candidates who desire to exp
Job Source: Amped-up Enterprise, Inc.YKK AP America
Andover, MA, United States
Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that
Job Source: YKK AP AmericaSchureMed
Abington, MA, United States
If you're interested in working with a global company that started locally, and offers the ability to grow within, SchureMed could be the right fit for you. The Customer Service Representative position offers steady hours, holiday pay, benefits, and competitive wages. We have all the advantages of working for a global company while retaining all th
Job Source: SchureMedFamily Dollar
West Roxbury, MA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarNor'east Cleaners
MANCHESTER BY THE SEA, MA, United States
Description Nor'east Cleaners has openings for Part time & Full-time Customer Service Representatives to join our team at our 15 Summer St Manchester-by-the-Sea & 6 Thatcher Rd Gloucester locations. The ideal candidate works well independently as well as with a team. A background in customer service is a plus, Will Train. The ability to muti-task i
Job Source: Nor'east CleanersXPO
Braintree, MA, United States
Customer Service Representative Requisition Id: 371104 Business Unit: LTL Location: Braintree, MA, US, 02184 Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate e
Job Source: XPOIndotronix International Corporation
Boston, MA, United States
Job Title: Customer Service Representative Enlish/Spanish Bilingual Location: 133 Portland St, Boston, MA 02114 6+ Months contract Onsite role: Candidate must be fully vaccinated as per State of MA law. Interact face to face live with walk in clients Research and resolve member questions and issues using multiple online tools and systems Tra
Job Source: Indotronix International CorporationBoston, MA, United States
Job Details
Level
Entry
Job Location
Safety Insurance Main Office - Boston, MA
Position Type
Full Time
Education Level
2 Year Degree
Travel Percentage
None
Job Category
Customer Service
Benefits of Working for Safety
Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.
Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.
Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!
Job Summary
Responds to inquiries, indexes the database and forwards callers to appropriate adjusters. Answers basic questions as described below. Work from home options available following a training period in the Boston office.
Duties
Uses information from the companys database and knowledge of company procedures to answer routine inquiries such as: claim number, adjuster name and extension/fax number
Index callers based on claim number and forward to appropriate adjuster
Covers reception areas and follows procedures
Delivers time sensitive messages to Company personnel
Performs other activities as required
Qualifications High school diploma or equivalent required; college degree preferred
1+ years of experience in a customer service environment required
Exceptional telephone communications and interpersonal skills
Strong typing skills required
Bilingual a plus
Customer Service Representative jobs in Boston, MA, United States
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