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Account Manager

Chula Vista, CA, United States

Yellow Letter HQ is a leading direct mail house specializing in delivering tailored marketing solutions to our diverse client base. With a commitment to innovation and excellence, we help businesses connect with their target audience through impactful direct mail campaigns. As we continue to grow, we are seeking a dynamic and experienced Account Manager to join our team and drive client success. Job Description: As an Account Manager at Yellow Letter HQ, you will play a crucial role in managing and nurturing client relationships. You will collaborate with cross-functional teams to ensure the successful execution of direct mail campaigns, meeting and exceeding client expectations. This role requires a blend of strategic thinking, excellent communication skills, and a passion for delivering top-notch customer service. Responsibilities: Client Relationship Management: • Build and maintain strong relationships with clients to understand their business goals and marketing objectives. • Serve as the main point of contact for clients, addressing inquiries, and providing regular updates on project status. • Collaborate with clients to develop effective direct mail strategies tailored to their needs. Project Coordination: • Work closely with internal teams, including design, production, and logistics, to ensure seamless execution of direct mail campaigns. • Monitor project timelines, budgets, and quality standards to ensure successful delivery. • Proactively identify and address any issues that may arise during the project lifecycle. Strategic Planning: • Provide strategic insights and recommendations to clients to optimize the impact of their direct mail campaigns. • Stay informed about industry trends and best practices to contribute innovative ideas and solutions. Performance Analysis: • Analyze campaign performance metrics and provide clients with actionable insights for continuous improvement. • Collaborate with clients to assess the success of campaigns and identify opportunities for optimization. Qualifications: • 3+ years of experience in account management. • Bachelor's degree in business or a related field. • Strong communication and interpersonal skills. • Proven ability to build and maintain client relationships. • Proficiency in spreadsheets and Adobe Suite. Compensation: $65,000 - $75,000

• Client Relationship Management: • Build and maintain strong relationships with clients to understand their business goals and marketing objectives. • Serve as the main point of contact for clients, addressing inquiries, and providing regular updates on project status. • Collaborate with clients to develop effective direct mail strategies tailored to their needs.Project Coordination: • Work closely with internal teams, including design, production, and logistics, to ensure seamless execution of direct mail campaigns. • Monitor project timelines, budgets, and quality standards to ensure successful delivery. • Proactively identify and address any issues that may arise during the project lifecycle.Strategic Planning: • Provide strategic insights and recommendations to clients to optimize the impact of their direct mail campaigns. • Stay informed about industry trends and best practices to contribute innovative ideas and solutions.Performance Analysis: • Analyze campaign performance metrics and provide clients with actionable insights for continuous improvement. • Collaborate with clients to assess the success of campaigns and identify opportunities for optimization.

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Account Manager jobs in Chula Vista, CA, United States

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